Semicon Customer Quality Senior Engineer - Regional
1 open position
Job Summary
Customer Quality Senior Engineer is responsible to understand and fulfill customer’s expectations around quality support of products & services.
The individual in this position will be supporting customers in Southeast Asia and will represent Company by promoting product and process quality and systems and drive resolution of customer complaints.
Responsibilities
• Execute CQE responsibilities as defined by the CQE policy documents, Entegris business processes and account specific support
• Participate in varying levels of engagement with customers and company teams in problem solving, change management, customer audits, project development, product support and development, customer request handling and complaint handling.
• Be part of the global team that is designed to improve success of with customers
• Collaborate with cross functional teams at varying levels and varying degrees of complexities across range of products, regions, and customers
• Demonstrate excellence in planning, execution, discipline, learning, leadership and teamwork.
• Provide support for various documentations expectations such as business process, item tracking, performance reporting and continual improvement projects.
Requirement:
• Bachelor’s degree (BS or BA) or equivalent in Engineering or related technical field.
• 5+ years’ work experience in wafer fab or related manufacturing environment. With customer quality experience a plus.
• Experience in managing issues and projects focused on closing gaps between company capabilities and customer needs
• Experience with applicable quality tools such as pareto, FMEA’s, SPC, Trend analysis, process mapping, Design of experiment, cause and effects diagrams, 8D problem solving methodology
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID:JOB-00663
Semicon AOI Process Engineer/ Senior Engineer
1 open position
• To detect and examine for product visual defect through photographic equipment for the purpose of review and capture inline quality defects.
Job
• Examines photographic pictures and other photographic equipment for defects or faulty operation to determine course of action required to satisfy customer quality
• Reviews unresolved requests for adjustment of complaints and reads customer comments to determine basis of complaint and plan of action needed to resolve complaint.
• Determines cause of defect and alert process and equipment owners for correction and preventive actions or suggest remedies to prevent subsequent errors in processing.
• Prepares reports indicating complaints handled and dispositions made.
• Suggest and execute improvement projects for quality, cycletime and cost improvement
• Impacts part of eWLB/WLB Dept product quality
• All aspects of this job are eWLB/WLB plant wide, affecting operations
Requirements :
• Requires Degree in Electrical, Electronics, Mechanical or Materials Engineering or equivalent
• 2 years of relevant experience in wafer bumping or wafer fabrication an added advantage
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID:JOB-00661
Desktop Support Analyst (up to $10,000)
1 open position
· MNC
· 12 months renewable contract
· Basic Salary: up to $10,000 + OT and Standby if applicable
Essential Responsibilities:
· Provide day-to-day operational support for the end-user-computing estate and a diverse global user base, including on-site and remote employees across multiple regions.
· Take ownership, and be a central point of contact, for any desktop support issues reported by users, ensuring professional and regular communication is provided.
· Diagnose and resolve system issues across a range of both internally developed and vendor supplied applications in support of the trading business.
· Follow-up on fixes for escalated issues.
· Facilitate on-boarding and off-boarding for starters, movers, and leavers.
· Define and implement team processes to handle all support activities including the provision of up-to-date documentation in Confluence.
· Effectively record and monitor progress of all incidents and service requests raised into Jira, providing timely feedback to the business and stakeholders as required.
· Maintain a comprehensive working knowledge of systems to troubleshoot a wide variety of technology issues.
· Collaborate with relevant teams to plan, test, and deliver on-going enhancements.
· Contribute to the development and improvement of processes and technology standards across the desktop infrastructure and security domains.
· Operate within a change-controlled environment and ensure that deployments are conducted in accordance with relevant release procedures.
· Proactively monitor the estate for availability, capacity, and performance.
· Participate in a wide variety of global projects, improvements, and controls activities to enable growth in business footprint, innovation, and digital transformation.
· Share knowledge and expertise with others, coaching and mentoring peers as required.
· Occasional work outside of normal business hours may be required at times, for major incidents and/or planned maintenance.
Qualifications/Requirements:
· Minimum 5 years of relevant work experience delivering desktop and end-user support within a complex trading environment, involving multiple stakeholders and third-party vendors.
· Relevant Microsoft 365 and Azure certification(s).
· Demonstrable knowledge of networking, infrastructure, and applications from a desktop support perspective.
· Experience diagnosing and remediating system issues in a Windows Server 2016/2019 and Windows 10/11 environment.
· Experience with device provisioning using SCCM and/or Intune.
· Experience of working with and troubleshooting issues related to any of the following: Active Directory, Group Policy Management, Security/Anti-Virus, Networking, Microsoft Office, Email/Exchange, Citrix, Mobile Device Management and Telephony/VoIP (preferably Cisco).
· Knowledge of ITIL framework, certification an advantage.
· Experience with managing desk moves.
· Experience using ITSM tools (Jira, ServiceNow, Remedy etc.)
· Experience administering Microsoft Office 365
· Experience with cloud-focussed logging and monitoring tools (preferably using Azure Monitor with Application Insights and Log Analytics).
· Experience with any of the following platforms/systems: Allegro Horizon ETRM, Trayport Global Vision/Joule, FXAll, WebICE, SunSystems/Q&A, Softmar, Veson IMOS, FEA (Allegro Analytics), Zema, Cubelogic, Bloomberg and Reuters.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705
Tel: 6950 9748
http://www.peopleprofilers.com
Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376
Semicon Die Prep Process Staff Engineer
1 open position
Responsibilities
· Oversee the Process Engineering Section for Taping, BackGrind, Wafer-mount, detaping, Laser Groove, SAW and Automatic Optical Inspection (AOI) & Tape & Reel operations.
· Provide technical leadership for engineers to control, sustain and to continuously drive improvement for yield, quality and cycle time.
· Establishing partnership and work with upstream processes such as Bumping to improve quality and yield performance.
· Establish and improve controls to ensure all products meet customers’ requirements in terms of quality and yield.
· Support on engagement with customers on improvement of process, material and equipment capabilities.
· Lead cross-functional teams such as production and equipment for out-of-control situations and provide decision on lot disposition.
· Continuously improve the yield of qualified products through systematic data analysis.
· Productivity improvement through process redesign to maximize productivity of both equipment and processes.
Requirement
· Minimum 10 years semiconductor process Engineering experience .
· Engineering degree from recognized University.
· Strong in process engineering in areas of Taping, BackGrind , Wafer-mount, detaping, Laser Groove , SAW and Automatic Optical Inspection (AOI) & Tape & Reel operation for bare dies.
· Able to provide technical leadership to a team of engineers for customer issues, yield improvement programs and process development activities.
· Ability to interface directly with customers in addressing quality issues, new product introduction and continuous improvement programs.
· Strong knowledge in JMP, 8D, FMEA, DOE and Systematic Problem solving.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID:JOB-00651