Data Scientist
1 open position
CRM Administrator
1 open position
Field Service Engineer
1 open position
Key Responsibilities
Technical Daily Routine
· Arrange, coordinate, and perform goods delivery, installation, testing, and commissioning (T&C) at customer sites via working together with the FSE Team Lead and Service Coordinators.
· Prepare all after-sales service documents, including repair, calibration, and troubleshooting quotations, warranty certificates, and Planned Preventive Maintenance (PPM) contracts.
· Respond promptly to customer breakdown calls or technical complaints via phone support or onsite visits.
· Conduct thorough analysis, evaluation, and inspection of issues to determine accurate solutions that meet customer requirements.
· Update and communicate all breakdown, warranty, or repair-related information to the service portal for escalation purpose.
· Utilize the Computerized Maintenance Management System [CMMS] to carry our all-repair task and provide customers with checklist and service reports in digital format.
· Plan and manage travel arrangements efficiently, including outstation trips when required.
Sales-Related Responsibilities
· Propose and prepare PPM contracts and recommend repair solutions that support the overall service revenue.
· Identify and pursue technical sales opportunities to achieve the assigned annual technical sales target.
Other Responsibilities
· Assist in conducting product application training for customers when required.
· Coordinate and support basic product demonstrations for customers.
· Assist in trade events, exhibitions, and screening programs as part of brand and product promotion activities.
· Take responsibility for credit collection related to service jobs and PPM contracts.
Requirements
· Diploma degree or Higher (With majors in Biomedical engineering or Electrical engineering preferred)
· 1 - 3 years of experience in technical repair, service engineering, or related fields.
· Knowledge, Skills & Attributes
· Positive and Cooperative attitude.
· Willing to learn attitude.
· Strong analytical and problem-solving skills in hardware troubleshooting.
· Extensive Traveling within Singapore is required.
· Driving license (class 3) is highly desirable
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705
Tel: 6950 9748
http://www.peopleprofilers.com
Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376