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Customer Service Representative (AOG / Aircraft / Contract)

Singapore 15 Apr 2026
  • Contract 9months

  • MNC

  • Attractive benefits

Responsibilities

  • Responds to call or emails to customers to provide follow-up on inquiries.

  • Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.

  • Support AOG requirement

  • Handling and resolving customers complaints

  • Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, follow up.

  • Process material returns (RMA's) as requested by the customer

  • Maintain a balance between company policy and customer benefit in decision making

  • Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner

  • Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.

  • Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.

  • To provide after-sales support for client contracts to ensure customers satisfactions are met.

  • Performs duties related to overall customer service.

  • Provides support to sales team with regard to customer concerns.

  • Serves as customer interface on product status and delivery.

  • Consistently documents customer service needs to identify patterns and maintain quality.

  • Conduct data analysis across multiple data points and report using Excel or statistical suite

  • Identify and support Customer Support & Sales Department with delivery and quality issues within the organization and at the customer

Requirements

  • Experience in customer service activities.

  • Familiar with ERPs

  • Familiar with Microsoft office suite

  • Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service

  • Maintain excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers

  • Maintain clear and accurate data entry, documentation and reporting skills, as required

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil St, #08-09 Plus Building, Singapore 049705

Packaging Technician (Up to 3.8K with basic + allowances)

Singapore 13 Apr 2026
1 open position
Full Time

Learning Support Teacher

Singapore 08 Apr 2026
Job Responsibilities:
  • Support students individually or in small groups to achieve academic, social, emotional, and behavioural goals.
  • Collaborate with class teachers to develop differentiated learning programmes, individualised learning plans, and strategies tailored to student needs.
  • Conduct assessments, monitor progress, and use data to inform interventions and teaching practices.
  • Identify root causes of learning challenges and implement effective strategies to address them.
  • Coach and guide staff in implementing in-class support plans, including workshops and professional development.
  • Work closely with families to promote positive home-school communication and engagement.
  • Contribute to a safe, stimulating, and inclusive learning environment that encourages high standards and individual excellence.
  • Participate in school-wide initiatives, extracurricular programmes, and holistic learning activities.

Job Requirements
  • Recognised teaching qualification (e.g., B.Ed., PGCE, or equivalent).
  • Learning Support, Special Education, or SEN qualification preferred (or evidence of progress towards one).
  • Proven classroom teaching experience, preferably at the Primary or Senior level in an international school setting.
  • Experience supporting students with diverse learning needs, including academic, social-emotional, and behavioural challenges.
  • Experience developing and implementing Individualised Learning Plans (ILPs) or differentiated instruction.
  • Strong understanding of international curricula (e.g., Cambridge, IGCSE) is desirable.
  • Ability to use assessment and data to monitor student progress and inform interventions.
  • Excellent interpersonal, communication, and collaboration skills.
  • Capacity to build positive relationships with students, parents, and colleagues.
  • Inclusive, strengths-based philosophy and commitment to diversity.
  • Flexible, proactive, and hands-on approach.


Interested applicants kindly click on apply now or send your updated resume to ber•••••••@peopleprofilers.com

Contact No. : +65 •••• •731


Berlyn Lum Miao Yu

Registration Number: R1766577

EA License Number: 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Permanent

Marketing Assistant

Singapore 01 Apr 2026
1 open position

Key Responsibilities: 

  • Marketing Strategy: Develop and execute integrated marketing plans across digital, offline, and social platforms to drive awareness and lead generation.
  • Campaign Management: End-to-end project management of marketing campaigns, including planning, tracking, and ROI reporting.
  • Content Creation: Conceptualize and create engaging content for social media channels—including copywriting, photography, GIFs, short videos, stickers, and stories (live and designed).
  • Social Media Management: Manage day-to-day social accounts, engage with consumers, respond to inquiries and feedback, and promote company initiatives.
  • Market Research: Conduct research on market trends, competitor activities, and customer insights to inform value propositions.
  • Event Management: Collaborate with Sales and Group Marketing to conceptualize and execute events—from proposals (objectives, timeline, budget, stakeholders) to on-ground coordination and post-event evaluation.
  • Ad Hoc Projects: Support other marketing initiatives as needed.

Requirements: 

  • Degree or Diploma in Marketing, Communication or related fields
  • Articulate with good communication and presentation skills
  • Strong understanding and passion in the social media platforms and artwork creation software like Canva, Da vinci
  • Resourceful, motivated with strong ability to manage multiple projects, timelines and deliverables

JOBID: JOB-00010

Please send your updated CV to josie.cha@peopleprofilers.com

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.
EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756

Project Manager

Singapore 01 Apr 2026

The first person in charge of overall delivery and service should not only support the pre-sales work of the project, but also be responsible for the business indicators of delivery and service, the overall delivery situation and customer satisfaction; at the same time, PM is also responsible for building delivery and service.

To ensure the successful landing of various businesses.

High-level Key Role & Responsibility

As the first responsible person for delivery program management, it is necessary to ensure that the project is delivered to customers in a timely, accurate, high-quality and low-cost manner, so as to obtain high customer satisfaction

As the person responsible for delivering business goals, be responsible for all aspects of project delivery and service business goals, such as revenue, delivery cost and invoicing matter.

As the person in charge of contractual delivery, it is necessary to promote the efficient and high-quality implementation of project contracts and promote contractual delivery to customers through the whole-process management of contract business (key clause control, invoicing, contract negotiation, handover, performance, change, etc.). optimize customer experience and improve customer recognition;

As the manager of project delivery, it is responsible for monitoring, discovering project problems, and giving early warning and feedback in a timely manner, improving project operation level and delivery quality, ensuring successful project delivery and obtaining high customer satisfaction.

As a delivery resource manager, it is necessary to reasonably predict, plan and allocate project business volume and delivery resources, and complete the daily management of project delivery resources.

Details activities

  • The Professional service pre-sales activities include but not limited to Coordinates closely with internal product sales, sales support and engineering department to align solution.
  • Support the contract negotiation and clarification.
  • Provide the overall program/project timeline, resources plan and risk assessment.
  • Review and highlight the SOC/Contract clauses (professional services) which will impact the overall project cost, schedule and customer satisfaction.
  • To ensure all the deliverables after the contract has been agreed upon.
  • The post-sales activities include but not limited to
  • Develop e2e program, manage the day-to-day activities of multiple projects and engineers, communicate with partners/3rd party vendor and customer to ensure the deliverables are on schedule and within cost parameters.
  • Resolve any issues and solve problems throughout program/project life cycle.
  • Track and report on project milestone and provide status reports to relevant stakeholders.
  • Lead, coach and motivates project team members on a proactive basis.
  • Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project element.
  • Develop tools and best practices for project management and execution.

Job requirement

  • A degree or diploma in an Engineering or Computer Technology discipline specialized in Communications Engineering, Computer & Software Engineering, Cybersecurity, Artificial Intelligence and Big Data Analytics
  • Knowledge in any of the below fields in 4G/5G mobile communications, cloud computing, network function virtualization, database, linux operating systems, IP networking domain knowledge, and IP network security will be an advantage.
  • Minimum 4 years working experience in related field and strong network in Public sector will be an advantage
  • Working location: Alexandra


Job ID: RY8W9R 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

 

 

Contractor

Semicon Customer Quality Senior Engineer

Singapore 26 Mar 2026
1 open position

Job Summary

Customer Quality Senior Engineer is responsible to understand and fulfill customer’s expectations around quality support of Entegris products & services.

The individual in this position will be supporting customers in Southeast Asia and will represent Company by promoting product and process quality and systems and drive resolution of customer complaints.

Responsibilities

  • Execute CQE responsibilities as defined by the CQE policy documents, Entegris business processes and account specific support
  • Participate in varying levels of engagement with customers and company teams in problem solving, change management, customer audits, project development, product support and development, customer request handling and complaint handling.
  • Be part of the global team that is designed to improve success of with customers
  • Collaborate with cross functional teams at varying levels and varying degrees of complexities across range of products, regions, and customers
  • Demonstrate excellence in planning, execution, discipline, learning, leadership and teamwork.
  • Provide support for various documentations expectations such as business process, item tracking, performance reporting and continual improvement projects.

Requirement:

  • Bachelor’s degree (BS or BA) or equivalent in Engineering or related technical field.
  • 5+ years’ work experience in wafer fab or related manufacturing environment. With customer quality experience a plus.
  • Experience in managing issues and projects focused on closing gaps between company capabilities and customer needs
  • Experience with applicable quality tools such as pareto, FMEA’s, SPC, Trend analysis, process mapping, Design of experiment, cause and effects diagrams, 8D problem solving methodology

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:

Full Time

Officer, Defects Management, Customer Service (1 year contract)

Singapore 24 Mar 2026
2 open positions

We are looking for 2 contractors for our client in the Real Estate industry.

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities:

  • Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
  • Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.
  • Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
  • Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements:

  • Minimum ‘A’ Level/Diploma in Real Estate/Building
  • Minimum 2 – 3 years in real estate and customer service
  • Good written and verbal communications skills
  • Pleasant, energetic personality with positive attitude
  • Good organizational and problem- solving skills
  • Customer oriented
  • Adaptable to new and changing situations

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
Contact Number: 6950 9728
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Contractor

Senior Physiotherapist

Singapore 19 Mar 2026
1 open position

- NPO
- Shift work / Perm Night shift
- North

Responsibilities: 

  • Provide effective physiotherapy assessment and treatment across different care settings
  • Establish rehabilitation needs, therapy goals, and optimize clients' function
  • Educate and train clients and caregivers on self-management with a client-centered approach
  • Participate actively in client review meetings and recommend discharge and continuity care plans
  • Facilitate community integration through collaboration with relevant stakeholders
  • Stay updated with advances in the profession and contribute to department development
  • Participate in research and quality improvement projects
  • Provide training and mentorship to therapists, support staff, and students through case discussions
  • Conduct regular reviews of clinical competency and deliver constructive feedback
  • Mentor therapists and support staff in their professional development
  • Conduct staff appraisals and development plans
  • Address minor staff conflicts or disciplinary issues as needed
  • Cover duties of other Physiotherapists within the team as required
  • Undertake additional duties as assigned by the Team Lead or Head of Department

Requirements:

  • Diploma/Degree in Health Science (Physiotherapy)
  • Obtained full registration and licensed by Allied Health Professional Council to practice in Singapore (AHPC)
  • Accredited as a supervisor under the AHPC supervisory framework preferred
  • Completed the I am a Clinical Educator (ICE) by Singapore Institute of Technology (SIT) preferred
  • Possess at least 5 years of relevant work experience which includes 2 years' supervisory experience
  • A team player & able to multi-task and work independently

JOBID: W36V8YYW

Please send your updated CV to josie.cha@peopleprofilers.com

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756

Full Time

Semicon AOI Process Engineer

Singapore 18 Mar 2026
1 open position

Summary

To develop and optimize AOI and reflow process technologies to ensure stable mass production and high product quality in advanced packaging lines, and to support customer and internal quality requirements.

Job

• Develop AOI inspection conditions and perform defect analysis for bump, RDL, and TSV processes

• Operate and optimize 2D/3D AOI systems and inspection parameters

• Configure AOI inspection algorithms for new product designs

• Set up process conditions and equipment configurations for new packages and production lines

• Optimize reflow parameters and temperature profiles

• Analyze solder/micro bump quality and implement improvements

• Conduct root cause analysis and implement corrective actions for process issues

• Support customer quality requirements through technical evaluation and documentation

• Supports mass production and quality control in the advanced semiconductor packaging process

• Contributes to defect reduction, process stability, and customer satisfaction

• Drives yield and reliability improvements in AOI and reflow process areas

Requirement:

• Bachelor’s degree or higher in Engineering or Science (e.g., Material Science, Chemical Engineering, Electronics)

• Minimum 3 years of experience in AOI or reflow process in semiconductor backend

• Ability to establish process conditions and optimize parameters

• Strong data analysis and problem-solving skills

• Knowledge of inspection or reflow/soldering principles

• Experience in defect analysis and developing defect evaluation criteria

• Required experience with bump and RDL inspection

• Basic understanding of thermal, electrical, and material behavior in reflow processes

• Experience in advanced packaging process such as 2.5D, fan-out and flip-chip

• Familiarity with quality tools such as APQP, FMEA and 8D methodology

• Experience in responding to customer quality requirements or certification audits

• Ability to write technical documentation and communicate in English

• Hand-on experience with major AOI equipment(e.g., KLA, onto, Camtek)

• Collaborative experience in AOI image analysis and algorithm development

• Experience in developing inspection criteria and technologies for parameters such as co-planarity, tilt, and voids.

• Experience in quality and reliability evaluation related to reflow or soldering processes

• Understanding of associated assembly/joining processes (eg. Bonding, chip attach)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:

Full Time

Snr Benefits Specialist

Singapore 10 Mar 2026
1 open position

Responsibilities:

  • Implement/Enhance C&B policies in alignment with various objectives, updating and communicating it with the company’s employees
  • Payroll (bi-monthly basis – 2 payroll runs):
  • Consolidate payroll documents and perform verification before submission to HR Shared Services partner
  • Check payroll reports generated by HR Shared Services partner before confirming for payroll release
  • Raise cheque requisitions and prepare for cheque collection by new joiners/ leavers
  • Processing of company’s payroll Central Provident Fund (CPF) and any other statutory contributions during each pay period
  • Preparing payroll and finance reports for record-keeping/audit purposes
  • Responsible for online submission of statutory claims i.e. Government-paid maternity leave/ Childcare Leave claims, Maternity Leave Claims, IR21 foreign employee tax clearance, and NS claims
  • Reporting of employees’ individual income tax (Singapore)
  • Coordinate and liaise with internal & external auditors on payroll audit matters
  • Assist with payroll-related enquiries or issues
Benefits Administration:
  • Administer various benefits programs i.e. medical benefits, health screening, hospitalization & surgical insurance etc.
  • Superuser of the Spot Award system, oversee the various awards within the system, review points assignment, and managing the e-voucher inventory
  • Liaise with insurers on employees’ insurance matters
  • Ensure benefits vendors are updated on staff movements i.e. joiners and leavers
  • Verification and processing of invoices from benefits service providers
  • Review existing benefits programs and propose renewal/introduction of new benefits programs/vendors
  • Oversee the contract renewals with benefits vendors
  • Implement/ Enhance C&B policies in alignment with various objectives, updating and communicating it with the company’s employees
  • Identify and report any discrepancies / potential non-compliance in with regards to the company’s C&B practices and recommend solution to improve them.
  • Advise on benefits-related enquiries or issues
HRIS:
  • Responsible for maintaining HR information management system including management and HR analytics reporting
  • Responsible for HRIS system/process enhancements
  • Manage the roll out of new HRIS processes
  • Perform simple trouble shooting on HRIS system and work with the Workday Support team to resolve system issues
  • Proactively review and recommend improvements to or automating current HR processes
  • Ensure integrity and timeliness of information and data in HRIS system
  • Provide advise to HR team members on HRIS-related queries
Rewards
  • Lead the company’s year-end increment and bonus simulation, computation and distribution
Budget
  • Work in tandem with business partnering team on annual manpower budget exercise i.e. on staff costs and benefits, etc

Job Requirement:

  • Diploma/Degree in Human Resource Management or equivalent qualifications in Human Resource field
  • At least 5 years of relevant working experience
  • Experience in using SAP and Workday would be a plus
  • Good knowledge in Employment Act, HR applications and statutory requirements
  • Good knowledge in advanced MS Excel and is IT savvy
  • Proficient in working with data and is meticulous and pays attention to details
  • A good team player, self-driven, and is operationally hands-on with good initiatives
  • Ability to manage work under tight deadlines
  • JOBID: W36Y9969

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

Contractor