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Customer Service Executive (6mths, up to $3800)

24 Jun 2026
  • Singapore
  • On-site

Job Description:
  • US MNC in Tuas area
  • 5 days work week
  • 6 months contract with benefit
  • Salary: $3800

Responsibilities

  • Track and review all incoming orders, ensuring that all technical and commercial details are correct for order processing.
  • Process all orders timely and accurately into the ERP system.
  • Coordinate with all internal and external stakeholders to ensure the smooth execution of orders.
  • Expedite orders to meet customers requirements.
  • Acknowledge customers orders timely and ensure a high level of responsiveness to customers requests.
  • Review all backlog orders on hand and proactively escalate potential late orders to stakeholders/higher management to mitigate risks on late deliveries or non-performance.
  • Forecast all backlog orders and ensure monthly forecast targets are met.
  • Respond to all customers enquiries timely.
  • Handle, manage and escalate customers complaints and escalation.
  • Work with sales closely to manage customers accounts.
  • Feedback on customers needs and requests.
  • Work with customers on their credit hold issues to clear roadblocks for shipments release and delivery.
  • Comply to company rules and policies on all businesses (Trade and Intercompany)
  • Ensure all record retention.
  • Prepare presentations and participate in business meetings.

Requirements

  • Diploma / bachelors degree in supply chain / Logistics, Business Administration or equivalent
  • No working experience candidate will be considered
  • Microsoft Office and ERP System
  • Knowledge on international trade compliance rules and regulations.
  • English - Excellent verbal and written communication skills
  • Independent and able to work with minimal supervision.
  • Possess sense of urgency and good time management
  • Possess good problem-solving skills!
  • Able to handle customers of different cultures.
  • Able to work in fast paced and dynamic environment.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376


Salary:
S$ 3,300.00 - S$ 3,800.00 /