1. Promote and sell standardized logistics products, including:

• Standard warehousing solutions (standard pricing & service packages)
• Standard air freight and sea freight lane products

• Diploma or bachelor’s degree in Logistics, Supply Chain, Business Administration, Marketing, or related field.
• Minimum 3 years of sales or business development experience in logistics, freight forwarding, supply chain, warehousing, or related industries.
• Candidates with experience in SME customers acquisition or B2B sales are preferred.
• Familiar with logistics products such as warehousing, air freight, sea freight, and transportation services.
• Strong communication, negotiation, and relationship management skills.
• Able to work independently, proactive in customer development and results oriented.
• Good analytical skills with the ability to identify customer needs and business potential.
• Mandarin speaking, writing ability to liaise with Mandarin-speaking clients.

• Design end-to-end supply chain and fulfilment solutions based on customer operational requirements.
• Develop warehouse layout plans, storage configurations, process flows, and manpower planning to optimize operational efficiency and space utilization.
• Propose suitable automation solutions, equipment utilization, and system integrations to improve productivity and scalability.
• Conduct operational simulations and feasibility studies to ensure solution practicality and cost effectiveness.

• Analyse customer shipment trends, SKU profiles, inventory turnover, order patterns, and operational workflows.
• Identify operational inefficiencies, bottlenecks, and cost-saving opportunities through data-driven workflows.
• Prepare analytical reports, operational dashboards, and recommendations to support data-driven decisions.
• Provide continuous improvement initiatives for warehouse and logistics operations.

• Serve as the technical and operational subject matter expert during customer meetings, and sales presentations.
• Understand customer pain points and translate operational requirements into customized logistics solutions.
• Present complex supply chain concepts in a clear and value-driven manner to customers.
• Support the Sales Team in solution pitching, proposal preparation, and commercial discussions.

• Develop operational costing models, pricing strategies, and profitability analysis for proposed solutions.
• Prepare detailed P&L projections, resource planning, and budget estimations.
• Ensure proposed solutions are commercially competitive while maintaining operational profitability.
• Collaborate with internal stakeholders to align costing assumptions and operational capabilities.

• Work closely with other internal departments to ensure successful solution implementation.
• Monitor implementation progress, system readiness, SOP development, and operational go-live activities.
• Ensure delivered solutions meet agreed customer KPIs, SLA requirements, and operational expectations.
• Support post-implementation reviews and continuous optimization initiatives.

• Bachelor’s Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Operations, or related field.
• Minimum 5 years of working experience in 3PL, Supply Chain Consulting, Warehouse Operations / Management or Logistics Solution Design.
• Experience in e-commerce fulfilment, contract logistics, automation projects, or regional / cross-border logistics operations will be an added advantage.
• Strong understanding of warehouse operations, transportation processes, inventory management and supply chain optimization.
• Strong presentation, communication and negotiation skills. Able to communicate effectively with customers, management, and cross-functional teams
• Capable of understanding customer business requirements and translating into operational solutions.
• Good command in both English and Mandarin to support communication with Mandarin-speaking stakeholders and customers

• Responsible for local delivery lead time analysis and monitoring, driving continuous improvement in service efficiency.
• Cross-border transit time analysis, tracking operational performance across all stages and proposing improvement solutions.
• Monitor competitiveness and driving related optimization initiatives.
• Maintain and update of network planning and related system data to ensure data accuracy.
• Coordinating and follow up on branch / network expansion, relocation and closure activities.
• Nationwide network planning in Malaysia, including network investment, withdrawal, and resource evaluation.
• Monitor driving lead time improvement projects and coordinate initiatives to enhance overall operational efficiency.
• Design, maintain, and optimize of transportation and network planning routes.
• Prepare periodic analysis reports related to network operations and planning.

• Bachelor's degree or above, preferably in Logistics Management, Supply Chain Management, Transportation, or related fields.
• At least 1 year experience in express logistics network planning or related roles.
• Familiar with logistics network structures, transportation route design, and warehousing / distribution systems, with strong systematic planning capabilities.
• Strong data analysis skills, proficient in Excel, knowledge of SQL, Power BI, and Tableau is preferred.
• Highly sensitive to key performance indicators such as transit time, cost and capacity and able to identify issues and propose optimization solutions through data analysis.
• Familiar with express delivery industry operations; experience in competitor analysis is preferred.
• Good written and spoken proficiency in both Mandarin and English, capable of supporting overseas communication and report writing.
• Responsible, detail-oriented and able to work under pressure in a multi-tasking environment.

Job Title: Senior Analyst, Procurement (P2)

Role Scope

General Responsibilities

1. Procure goods and services from local and overseas sources in compliance with the Company’s Supply Chain Procurement procedures, Code of Ethics, Global Trade, EH&S requirements, and applicable corporate, legal and country regulations.

2. Apply established procurement policies, procedures and business practices to support operational and business needs, while ensuring compliance with ethics, global trade, EH&S and other regulated requirements.

3. Ensure timely completion of all required regulated trainings, including ethics, compliance, global trade and EH&S.

4. Maintain awareness of technology advancements, market practices and process innovations to support continuous improvement in procurement effectiveness and efficiency.

Procurement Execution and Stakeholder Support

1. Work independently with requestors and functional stakeholders to clarify scope of work, service requirements and product specifications to support quotation, proposal, sourcing and competitive bidding activities in accordance with Procurement procedures.

2. Establish baseline pricing, conduct price evaluation and perform commercial analysis to support sourcing recommendations, negotiations and award decisions based on total cost of ownership and the Company’s best interest.

3. Negotiate prices, commercial terms and conditions within established limits of authority, applying judgment and prior experience to resolve moderately complex sourcing and purchasing matters.

4. Provide routine and day-to-day purchasing support to functional stakeholders for goods, services, capital equipment, machinery, machining services, and special process services.

5. Ensure timely processing of purchase requisitions, purchase order releases, order confirmations, service agreements and related procurement documentation.

6. Monitor delivery commitments, follow up with suppliers, and coordinate recovery actions to ensure goods and services are fulfilled in accordance with required delivery dates.

7. Coordinate the resolution of non-conforming goods, service issues and delivery delays by working with suppliers and internal stakeholders to support business continuity.

8. Conduct vendor visits where necessary to assess supplier capability, capacity and operational readiness to support the Company’s requirements.

9. Participate in cross-functional teams for work transfer assessments, supplier qualification, supplier selection and operations offload activities for machining or special processes.

10. Facilitate the disposal of company property, obsolete items and scrap materials in accordance with approved disposal procedures.

11. Support internal and external audits by providing required procurement records, explanations and evidence of compliance.

Vendor Account Management

1. Perform vendor screening in accordance with Global Trade requirements prior to vendor engagement or creation in the vendor master file.

2. Facilitate vendor account creation, amendments and credit term applications, ensuring required information and approvals are obtained.

3. Review vendor accounts periodically to identify inactive vendors, consolidation opportunities and potential improvements to reduce vendor base complexity.

4. Work with requestors, Logistics, Accounts Payable and other stakeholders to resolve vendor payment issues, invoice discrepancies and payable matters.

Continuous Improvement and Innovation

1. Apply continuous improvement tools (e.g., CORE) to identify opportunities to improve procurement processes, reduce non-value-added activities and strengthen work area effectiveness.

2. Support cost reduction initiatives by identifying, evaluating and recommending opportunities within Procurement or in collaboration with functional stakeholders and suppliers.

3. Make minor process changes or enhancements, where appropriate, to improve efficiency, compliance, reporting accuracy or stakeholder support within the work area.

Reporting and Documentation

1. Prepare, publish and maintain standard procurement reports and dashboards as assigned, including vendor performance metrics, commodity program metrics and management reporting.

2. Ensure proper retention and archiving of procurement documents, including purchase orders, supplier quotations, order acknowledgements, correspondence and other records required for audit, compliance, reference and procedural purposes.

Vendor Accreditation and Compliance Support

1. Facilitate vendor EH&S training requirements and maintain the accredited vendor list, supplier database, records and licenses required for approved or accredited vendors.

2. Support compliance with vendor accreditation requirements by coordinating updates, tracking expiry dates and engaging stakeholders or suppliers for required actions.

Commodity and Integration Program Support

Commodity Lead Responsibilities

1. Act as the primary point of contact between the Company and assigned integration or commodity vendors, where appointed.

2. Maintain working knowledge of the relevant Master Terms Agreement, Terms and Conditions, Service Agreements and program requirements to support effective program management.

3. Lead or support program members through transition, implementation and stabilization phases, ensuring progress is aligned with agreed objectives and performance expectations.

4. Monitor supplier performance, participate in periodic supplier reviews and initiate recovery actions when program performance deviates from the agreed plan or metrics.

Commodity Program Member Responsibilities

1. Support assigned commodity, product or service buckets within integration programs, including transition, implementation, stabilization and performance monitoring activities.

2. Work with the Commodity Lead and stakeholders to resolve issues, support recovery actions and ensure commodity performance aligns with program objectives.

Required Education

Degree in Business Management, Supply Chain, Procurement or a related discipline from an accredited tertiary institution; or equivalent professional certification (e.g., APICS).

Preferred Skills and Competencies

1. Effective communication skills, including verbal, written and interpersonal communication.

2. Strong working knowledge of ERP systems (e.g., SAP, Ariba), Microsoft Office applications (Excel, Word, PowerPoint), and business intelligence tools (e.g., Power BI).

3. Analytical, problem-solving and decision-making skills, with the ability to make timely, effective and fact-based decisions.

4. Sound knowledge of purchasing principles, including sourcing, supplier evaluation, bid analysis, negotiation, contract terms review and sourcing specification preparation.

5. Ability to work autonomously with limited supervision in a fast-paced environment, managing and prioritizing dynamic workloads.

6. Ability to manage larger and moderately complex assignments, set priorities within own area of responsibility and deliver against day-to-day objectives.

7. Ability to exercise discretion and judgment when resolving procurement, supplier or stakeholder issues that may span multiple work areas.

8. Proficiency in the formation and administration of purchase orders, subcontracts, service agreements and supplier arrangements.

9. Proficiency in vendor management, including supplier performance monitoring, issue resolution and recovery action planning.

10. Ability to communicate with internal and external stakeholders, explain procurement policies and practices, and influence stakeholders with fact-based recommendations and proposed courses of action.