Job :

• Administer the Customer audit program
• Follow up and validation of Customer audit survey/checklist, response and CA/PA implementation
• Conduct pre audit to ascertain the execution compliance against documented procedure
• Perform Customer audit post mortem analysis and update in monthly management meeting
• Perform inter / intra audit sharing to improve factory awareness
• Maintain Customer audit database  
• To maintain Quality Management System
• Support QOS+ system in entire factory
• AIP / CIP review and drive Quality improvement
• Conduct Customer and procedural audit / validation and drive systemic solution with team member in  a timely manner.
• To contribute enhancement programs and developments with CIM engagement project
• Identify system gaps and enhancement on the Quality Management System
• Involve in Customer Con call / Audit / Training related to Customer Audit and Quality Management System to maintain and improve overall Quality System 
• To establish, maintain and improve Quality System Certification, include ISO 9001, ISO / TS16949.
• Support Intel QOS Audit / Corporate QOS / ISO / TS 16949 Audit and coordinate plant wide timely Customer CA/PA closure effectively.
• Assist QA Manager on any job assignment rendered.

Requirement:

•                    Degree in Engineering with min 3 years Customer Audit and Quality System and Quality Planning experiences, preferably in semi conductor industry or IC packaging environment

•                    Knowledge in ISO 9001, ISO/TS16949 with internal auditing experience is a must

•                    Knowledge of IATF16949, ISO 26262 and VDA 6.3 and Certified Lead assessor preferred

•                    Experience in APQP, PPAP, SPC, MSA, DOE and Process / Machinery FMEA preferred

•                    Knowledge of Microsoft Excel spreadsheet / Microsoft word / Power point / Visio

•                    Good interpersonal skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Responsibilities:

• Delivering consistent and exceptional customer experiences and ensuring effective case resolution, contributing to stronger customer loyalty and reinforcing a positive brand perception at the dealership. 
• Works closely with internal stakeholders to manage customer feedback and escalations, while also driving continuous Customer Experience improvement initiatives across Sales and Aftersales.

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Requirements

• Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.

• 3 - 5 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment.

• Prior experience in a luxury or premium‑brand environment will be advantageous.

• Strong data analysis and interpretation skills.

• Excellent written and verbal communication skills.

• Comfortable working with multiple stakeholders and managing sensitive or escalated customer cases.

• Detail-oriented, organized, and able to manage multiple priorities.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Location : Tuas

5 days week; Mon – Fri, 8.00am to 5.00pm

Summary

To support in the development of production, packaging, analytical or filtration technology for high purity Process Chemicals products by transferring from other Electronic Materials Process Chemical sites or by collaborating with other business units.

Responsible for all technical aspects of technology, packaging and providing technical support to cross functional teams.

Responsibilities:

Support Plant expansion and new product line transfer from other Process Chemical sites. Will be tasked to work on new product line process setup, development and qualification activities, as well as any CIP projects and activities related to technology and packaging.

1.    Technology

·       Support technology/process/product line transfer and setup and qualification

·       Process recipe tuning and optimization

·       Process flow and method improvement

·       DOE execution and data analysis

·       Curate data package to support change justification

·       Change qualification, validation and implementation

·       SOP revision and documentation

·       Support NPI activities from technical aspects (review product qualification data, chemical specifications, packaging, aging data etc.)

·       Any other tasks as assigned by Technology Manager.

2.    Packaging

·       Curate data package for packaging change for new or existing Process Chemicals.

·       Collaborate with other business units on packaging change qualification, validation and implementation.

·       Liaise with supplier on technical aspects during new packaging sourcing or RFQ.

·       Support regulatory testing activities related to packaging.

·       Support aging study related to packaging change.

·       Support in on new packaging review/certification, qualification and management.

·       Any other tasks as assigned by Technology Manager.

3.    Quality Technical Support

·       Support technology manager to curate data package on technical aspects of Process chemical quality.

·       Any other tasks as assigned by Technology Manager.

Requirement:

• Bachelor’s Degree in Chemical/ Materials/ Microelectronics Engineering will be preferred.
• 2 to 3 years’ relevant experience in semiconductor chemicals industry especially in process chemicals will be an advantage.
• Able to travel frequently between plant and office within Tuas area, preferably with own transport.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Job:

·       Manage the assigned processes in the production line.

·       Responsible for firsthand investigation, defect mapping, affected lot list compilation and resolution of the problem, timely closure of Inspection Reject Report and lot disposition.

·       Support NPI lot, engineering evaluation runs and data compilation. 

·       Responsible for recipe creation, machine buyoff and SPC monitoring. 

·       Participate in the cost saving, yield improvement and productivity activities.

·        

 Requirement :

·       Diploma in Electronics ,Electrical ,Mechanical and Material Engineering or equivalent.

·       Experience in the following Semicon Photolithography processes is preferred

·       Strong process orientation.

·       Good Initiative & follow-up.

·       Great problem-solving skill.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Automotive MNC at Tuas (Company Transport provided from Tuas Crescent MRT)
Working hours: 830am-530pm (Mon-Fri)

Job Duties / Responsibilities

1. Posting and applied payments
2. GIRO deduction process
3. Generate and send out invoices
4. Carry out billing, collection and reporting activities according to specific deadlines
5. Perform account/bank reconciliations
6. Reconcile and resolve payment discrepancies
7. Follow established procedures for processing receipts
8. Prepare bank-in deposits
9. Investigate and resolve customer queries
10. Attend to customer's, salesman's and auditor's enquiries
11. Prepare month-end closing for AR function
12. Business process review & re-engineering
13. Stakeholder management
14. Provide supervision and support for AR assistant
15. Any other tasks/projects assigned by immediate supervisor

Qualification, Required Experience, Competencies and Skills

1. Diploma in Accounting / Finance with 3-5 years of AR and accounting experience
2. Knowledge of accounts receivable and general accounting principles
3. Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365)
4. Knowledge of regulatory standards and compliance requirements
5. Attention to detail and accuracy

JOBID: X9Y9YV4Y

Location: East

Good Salary Remuneration with AWS + PB

About the Role

We are seeking an experienced social work leader to oversee casework, counselling, groupwork, and community work, while driving strategic initiatives and operational excellence.

Key Responsibilities

Casework & Counselling

• Implement tools and templates to guide case assessment
• Monitor team compliance with professional processes
• Represent the Centre in advocacy efforts for vulnerable families
• Establish platforms for knowledge dissemination of best practices

Groupwork & Community Work

• Steer strategic initiatives for alignment with cluster strategies

Supervisory Duties

• Guide supervisors in supporting their supervisees' self-assessment
• Assess staff capabilities, identify growth areas, and build training roadmaps

Leadership Duties

• Participate in sector-level discussions and lead change implementation
• Communicate vision and motivate the team
• Co-construct and implement employee development strategies

Operational Skills

• Support implementation of operational protocols and policies
• Oversee emergency response and crisis management tools
• Lead changes to support trauma-informed, developmentally sensitive practices

Other Duties

• Undertake any other duties assigned by the Head of Centre

Requirements

• Degree in Social Work, Counselling, or Psychology from an accredited institution
• At least 5–10 years of relevant social work experience
• Strong networking skills with government agencies and community partners
• Knowledge of SASW Code of Ethics and Code of Practice
• Ability to lead and manage a team of social workers
• Willing to conduct home visits when necessary

JOBID: X9Y9XYRY

Job :

•           Process capability and continuous improvement plans to meet customer expectation

•           Material disposition to meet customer delivery

•           Work with cross functional teams in NPI, yield enhancement, cost reduction, productivity improvement

•           Interact with customer on special request, audit and visit

•           Resource planning to ensure technical strengthen/talents in the team is competitive to the leading edge

•           Provide leadership and direction to the consumables Process Engineering team to accomplish all team goals and objectives

•           Manage team development through training, coaching and career mapping; develops personal growth opportunities

Requirement :

•           Degree in Electrical/Electronics/Mechanical/Chemical Engineering/Chemistry/Physics/Material Science or its equivalent.

•           Minimum 8 years working experience in Wafer Fab or Bump Fab.

•           Minimum 5 years working at management level.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Administrative Support  

- Handle daily administrative and documentation work assigned by management  

- Prepare, organize, and maintain filing of delivery orders, invoices, purchase records, service reports, and other operational documents  

- Update records accurately in internal systems and spreadsheets  

Warehouse Operations  

- Monitor inventory level and maintain accurate stock records  

- Receive incoming goods and verify quantity and condition against delivery documents  

- Arrange proper storage and labeling of materials, spare parts, and equipment  

- Prepare packing, labeling, and outgoing shipment arrangements  

- Support loading and unloading activities when required  

- Maintain warehouse cleanliness, orderliness, and material arrangement  

Logistics Coordination  

- Coordinate deliveries, collections, and shipment schedules  

- Liaise with courier companies, transport providers, and logistics partners  

- Track shipment status and follow up on delivery schedules  

General Support  

- Assist internal departments with material preparation and administrative support  

- Perform ad hoc duties assigned by management  

Requirements  

- Minimum secondary education, diploma, or relevant working experience  

- Good communication and coordination skills  

Preferred Qualities  

- Able to multitask between warehouse and office work  

- Good follow-up ability  

- Positive working attitude  

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

QC / Laboratory Manager

The role involves leading and coordinating daily lab operations and projects to meet customer and business goals.

Key responsibilities include maintaining ISO certifications, ensuring regulatory compliance, managing quality processes like Certificates of Analysis, and overseeing maintenance program transfers.

The role also supports new product formulation, troubleshooting, and communication with external partners. Innovation, safety adherence, cost management, equipment upgrades, staff training, and continuous process improvement are also central to this position.

RESPONSIBILITIES:

• Work closely with the lab team, as well as other key stakeholders, to collaboratively prioritize day-to-day laboratory tasks including analytical testing for CoA for customers, to meet their needs and deadlines while supporting overall business objectives.

• Lead or participate in projects that align with and contribute to the overall objectives of laboratory operations.

• Ensure the maintenance and continuous improvement of ISO9001, ISO14001, ISO45001, and ISO17025 management systems within the laboratory.

• Implement Control Plans and Failure Mode and Effects Analysis (FMEA) for laboratory processes to ensure compliance with relevant laws and regulations.

• Lead internal process for preparation of Certificate of Analysis with system which have escalation criteria set appropriately.

• Design and lead management process for Analytical Service Business in accordance with ISO17025.

• Ensure the timely transfer of the Dip tube preventive maintenance program management to the operations team.

• Provide laboratory support for small-scale blending of new formulations to facilitate the growth of new business initiatives and improvement investigation.

• Provide effective troubleshooting support and incident management to ensure minimal disruptions.

• Act as the primary liaison between the laboratory and external stakeholders, including customers and suppliers, to address technical and materials-related matters.

• Drive the implementations of innovative or up-to-date analytical methods to stay at the forefront of technology.

• Adhere to and enforce all Environmental, Health, and Safety (EHS) rules and regulations to ensure a safe working environment.

• Lead the development, review, and enhancement of laboratory operational planning and procedures to optimize productivity and minimize operational costs.

• Manage laboratory operating expenses to optimize resource allocation and cost-effectiveness.

• Manage the capital purchase process for laboratory metrology and equipment upgrades to align with industry standards and technological advancements.

• Lead or actively participate in safety, reliability, and productivity-related projects within the laboratory's scope.

• Provide comprehensive training to laboratory staff to maintain their skill set and foster flexibility within the team.

• Undertake any other tasks as assigned, demonstrating flexibility and a commitment to the laboratory's success.

REQUIREMENTS:

• Bachelor’s degree or more in chemistry, chemical engineering, or material engineering

• Minimum 10 years of relevant experience, of which 5 years of supervisory experience around quality control or chemical analysis

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Job :

Lead team of NPI Staff/Senior/Engineers/Associate Engineers on:

•           New design reviews and checks against existing package design rules.   

•           Supporting new product/customer feasibility build, characterization and qualifications.

•           Liaise with customers, TPM, PTM on engineering build support with regular conferences calls & meetings.

•           Undertake technology/project transfer from R&D to Operations.

•           Process optimization and improvements in eWLB technology.

•           Taking the lead for risk assessment, FMEA, optimization/DOE (if required) for new products.

•           Taking the lead in coordination with the various operation and support teams (mfg, process, equipment, mfg system, IE, CS etc) in preparing the line for new device startup/ramp. Ensure Excursion Free ramp.

•           Taking the lead for issues that arises from engineering builds.

•           Documentation of product eNPI phase/qual reports.

•           Supporting new customer engagement and fab visits.

•           Set up and track KPIs for department to ensure successful qualification.

•           Ensure timely delivery of all NPI lots.

•           Ensure excursion free ramp of all NPIs.

•           Train and develop team on Process Characterization Techniques using Statistical methods.

•           Liaise with R&D on technology transfers, new products.

•           All aspects relating to eWLB new product qualification and LVM launch to secure future revenue stream.

Requirement:

•           Requires B. Eng, B. Sc, M. Eng, M. Sc or PhD in Electrical, Electronics, Mechanical, Chemical Engineering, Physics, Material Science or its equivalent.

•           Minimum 5 years working experience in Wafer Fab or Bump Fab.

•           Minimum 3 years working at Management level.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

• Contract 9months

• MNC

• Attractive benefits

Responsibilities

• Responds to call or emails to customers to provide follow-up on inquiries.

• Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.

• Support AOG requirement

• Handling and resolving customers complaints

• Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, follow up.

• Process material returns (RMA's) as requested by the customer

• Maintain a balance between company policy and customer benefit in decision making

• Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner

• Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.

• Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.

• To provide after-sales support for client contracts to ensure customers satisfactions are met.

• Performs duties related to overall customer service.

• Provides support to sales team with regard to customer concerns.

• Serves as customer interface on product status and delivery.

• Consistently documents customer service needs to identify patterns and maintain quality.

• Conduct data analysis across multiple data points and report using Excel or statistical suite

• Identify and support Customer Support & Sales Department with delivery and quality issues within the organization and at the customer

Requirements

• Experience in customer service activities.

• Familiar with ERPs

• Familiar with Microsoft office suite

• Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service

• Maintain excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers

• Maintain clear and accurate data entry, documentation and reporting skills, as required

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.