Industry: Petrochemical

MNC Environment

Exciting career opportunity

• US MNC in Tuas area
• 5 days work week
• 6 months contract with benefit
  
• Salary: $3800

Responsibilities

• Track and review all incoming orders, ensuring that all technical and commercial details are correct for order processing.
• Process all orders timely and accurately into the ERP system.
• Coordinate with all internal and external stakeholders to ensure the smooth execution of orders.
• Expedite orders to meet customers requirements.
• Acknowledge customers orders timely and ensure a high level of responsiveness to customers requests.
• Review all backlog orders on hand and proactively escalate potential late orders to stakeholders/higher management to mitigate risks on late deliveries or non-performance.
• Forecast all backlog orders and ensure monthly forecast targets are met.
• Respond to all customers enquiries timely.
• Handle, manage and escalate customers complaints and escalation.
• Work with sales closely to manage customers accounts.
• Feedback on customers needs and requests.
• Work with customers on their credit hold issues to clear roadblocks for shipments release and delivery.
• Comply to company rules and policies on all businesses (Trade and Intercompany)
• Ensure all record retention.
• Prepare presentations and participate in business meetings.

Requirements

• Diploma / bachelors degree in supply chain / Logistics, Business Administration or equivalent
• No working experience candidate will be considered
• Microsoft Office and ERP System
• Knowledge on international trade compliance rules and regulations.
• English - Excellent verbal and written communication skills
• Independent and able to work with minimal supervision.
• Possess sense of urgency and good time management
• Possess good problem-solving skills!
• Able to handle customers of different cultures.
• Able to work in fast paced and dynamic environment.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

We are seeking an experienced Regional Product Manager (APAC) to manage and grow our portfolio of industrial sensor solutions, covering Detection, Measurement, and Functional Safety applications. In this role, you will be responsible for defining product strategy, driving value creation, managing the product lifecycle, and shaping long-term growth initiatives to address evolving market needs.

This position is well suited for individuals with a strong technical background who are passionate about transforming customer insights into innovative, high-value products.

Job Responsibilities

Product Portfolio Management

• Develop and execute product strategies aligned with business objectives, market dynamics, and emerging industry trends to drive sustainable growth and competitive advantage.
• Manage and optimize the product portfolio by continuously evaluating product performance, market fit, competitive positioning, and technology developments.
• Identify portfolio opportunities and recommend actions to strengthen product differentiation and long-term profitability.

Value Creation & Product Strategy

• Develop value creation roadmaps by identifying strategic growth opportunities, market expansion initiatives, and product innovation plans.
• Define product vision and roadmap, building compelling business cases for new product investments and enhancements.
• Balance customer requirements, technical feasibility, commercial impact, and engineering priorities to deliver differentiated solutions that create measurable value.

Global Product & Market Management

• Oversee product performance across global markets, with a strong focus on the APAC region, by monitoring market adoption, competitive activities, and regional trends.
• Develop and execute strategic initiatives to strengthen market position, increase customer adoption, and drive business growth.
• Lead end-to-end product lifecycle management, including product launches, commercialization, continuous improvements, cost optimization, customization, feature enhancements, and product phase-out decisions based on market and business insights.

Cross-Functional Leadership

• Partner closely with the global Product Management team and key functions at Headquarters (Germany), including R&D, Sales, Marketing, Operations, Industry Management, and regional teams to ensure alignment and successful execution of product strategies.
• Build strong relationships with stakeholders across functions and geographies, influencing decisions, securing alignment, and driving successful product outcomes.

Qualifications

• Bachelor's degree in Engineering or a related technical discipline.
• Minimum of 5 years of product management experience, preferably within industrial automation or related industries.
• Strong analytical, strategic thinking, communication, and presentation skills.
• Proven experience working in customer-facing roles and collaborating across cross-functional and international teams.
• Good understanding of industrial automation systems, including sensors, controllers, and software platforms, is highly desirable.
• Knowledge of Functional Safety within industrial automation is an advantage.

We regret that only shortlisted candidates will be notified.

In this role, you will be responsible for the installation, commissioning, maintenance, and support of integrated system solutions at customer sites. You will play a key role in ensuring system reliability by diagnosing issues, identifying root causes, and delivering effective, long-term solutions.

The ideal candidate is hands-on, analytical, and committed to providing exceptional customer support. You are adaptable, responsive, and willing to go the extra mile to minimize downtime and ensure customers' operations continue running smoothly.

Working Hours: Monday to Friday, office hours: 8.30am - 5.30pm 

Note that it is based on scheduled maintenance work, thus the chance of requiring to work after office hours is limited.

Job Responsibilities

• Install, configure, commission, and test integrated hardware and software solutions at customer sites.
• Provide on-site and remote technical support, troubleshooting system issues and performing root cause analysis to implement sustainable corrective actions.
• Carry out preventive and corrective maintenance to maximize system availability, reliability, and performance.
• Work closely with engineering, sales, and customers to understand operational requirements and deliver effective technical solutions.
• Perform system validation, testing, and optimization to ensure compliance with performance specifications.
• Conduct user training and prepare clear, accurate technical documentation, maintenance reports, and service records.
• Ensure all service activities comply with company safety, quality, and operational standards.
• Maintain accurate service documentation, including maintenance history, issue resolution, and customer feedback.
• Proactively identify opportunities for system improvements, upgrades, and value-added services that enhance customer operations.
• Respond promptly to customer service requests and demonstrate flexibility to provide support outside normal working hours when required to restore critical equipment and minimize operational downtime.

Job Requirements

• Diploma or Degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Mechatronics, or a related discipline.
• At least 2 years of experience in field service, technical support, or service engineering, preferably within system integration, industrial automation, or related industries.
• Good understanding of automation systems, PLCs, SCADA, industrial sensors, embedded systems, or related control technologies.
• Hands-on experience with diagnostic tools, testing equipment, and technical troubleshooting software.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement effective corrective solutions.
• Excellent communication and interpersonal skills with a customer-first mindset and a proactive approach to service.
• Willingness to travel regularly to customer sites and provide after-hours support when necessary to ensure equipment availability.
• Self-motivated, able to work independently, and an effective team player in a collaborative environment.

Preferred Qualifications

• Experience supporting integrated systems within manufacturing, logistics, warehouse automation, or IT infrastructure environments.
• Knowledge of robotics, motion control, machine vision, or industrial networking technologies.
• Familiarity with Industry 4.0, IIoT, and smart manufacturing solutions.
• Demonstrated commitment to delivering exceptional customer service, taking ownership of issues, and going above and beyond to restore critical systems with minimal disruption.

We regret that only shortlisted candidates will be notified.