Job Summary
As a Sales Manager, you will be responsible for managing and growing the existing OEM customer base through active business development activities while driving growth in assigned Strategic Business Fields (SBFs) by identifying new opportunities and expanding customer engagement. You will provide technical support and expertise on our products and technologies to customers, and assist the Country Manager in guiding and leading the Sales Engineers to achieve continuous business growth.

Job Responsibilities

• Identify and develop new business opportunities while growing existing OEM and HVAC customer accounts to achieve sales targets
• Drive growth in assigned Strategic Business Fields (SBFs) through market development and customer acquisition initiatives
• Develop and execute sales plans to increase sales pipeline, revenue and market presence
• Monitor and manage the sales pipeline to ensure timely closure of opportunities

• Manage, service and expand existing customer accounts, particularly OEM and HVAC customers
• Establish and maintain strong relationships with consultants, main contractors, developers and key customers
• Build long-term customer partnerships and ensure high levels of customer satisfaction

• Provide technical support and product application expertise to customers
• Support project specifications and promote the company’s products and solutions during project development stages
• Prepare and submit reports on sales activities, project opportunities and specification activities

• Analyse market trends, customer requirements, competitor activities and business developments
• Support and implement marketing initiatives to enhance brand awareness and generate business opportunities

• Assist the Country Manager in leading, coaching and developing Sales Engineers to achieve sales objectives
• Work closely with Marketing, Logistics, Customer Service and regional sales teams across Southeast Asia to achieve business objectives

Requirements

• Minimum 7-10 years of field sales experience in industrial sales, especially in rotating equipment
• Experience and exposure to the industrial Refrigeration, Heating, Ventilation & Air-Cond (R-HVAC) industry will be highly advantageous
• Results-oriented, with sound judgement and the initiative to develop alternative solutions
• Excellent customer focus, organisation, problem solving and communication skills
• Strategic thinking, strong analytical skills and drive
• Able to work effectively with others, ensuring quotes are completed and submitted on time to customers
• Good verbal and written communication skills, particularly in English
• Must have Own transport

• To carry out sales and application responsibilities such as creating retrofit sales opportunities, on-site verification of warranty claims, spot measurement of AHU/FCU/CT, on-site supervision of retrofit projects.
• To handle all customer queries on technical matters such as Modbus RTU, FanScout, etc.
• Identify and generate sales opportunities through the development of new and existing accounts to achieve company sales target.
• Responsible for all sales & technical support activities, particularly retrofit sales in assigned area including implementing effective sales strategies to meet the set target.
• Monitor and track the sales process effectively to close the sales.
• Establish close working relationships with consultants and main contractors for projects.
• Manage, service and grow existing accounts with Key Account Customers.
• Market and promote energy saving solutions via retrofitting to all prospective customers with AHU/CT/FCU/FFU /Nexaira Systems and Solutions

• Diploma/Degree in Engineering discipline (Mechanical/Electrical/Mechatronics).
• 2-3 years of field industrial sales experience, especially in rotating equipment. More experience can be considered for a Senior / Manager level role.
  
• MUST have good & sound technical foundation (electrical and/or mechanical).
• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.
• Ability to work with others in an effective manner, ensuring quotes are completed and submitted on time to customers.
• Excellent internal and external customer focus and comprehension.

• Investigate returned products and warranty claims.
• Perform troubleshooting and functional testing.
• Determine root causes and prepare technical reports.
• Maintain RMA records and investigation documentation.

• Investigate customer-reported issues and complaints.
• Support on-site troubleshooting and performance verification.
• Provide technical findings and recommendations.
• Coordinate with internal teams and customers to resolve issues.

• Analyze recurring failures and reliability trends.
• Support root cause analysis and corrective actions.
• Recommend product and process improvements.

• Support IQC and quality investigations when required.
• Maintain quality-related records and reports.
• Assist with non-conformance and corrective action activities.

• Diploma/Degree in Electrical, Electronics, Mechatronics, or related Engineering.
• 2-5 years of experience in technical support, RMA, failure analysis, or quality engineering.
• Familiar with electronic troubleshooting, EC motors, controllers, and test equipment.
• Good analytical, communication, and report-writing skills.
• HVAC, fan, motor, or power electronics experience is an advantage.
• Knowledge of reliability and warranty analysis.
• Ability to work independently with minimal supervision.
• Familiarity with ISO 9001 Quality Management System.
• Knowledge of non-conformance and corrective action processes.

·       Based in KL

·       MNC

RESPONSIBILITIES

·       Support the manager in planning and execution of project plans at site

·       Assist manager in project administration and control of cost, work schedule, work-in-progress and quality of work

·       Attend site meetings and reporting regularly on progress and monitoring of schedule

·       Liaise with clients, vendor and relevant authorities

·       Perform ad hoc duties as and when required

·       Prepare safety documents and commissioning documents 

·       Coordination of on-site delivery and installation of precision cooling equipment.

REQUIREMENTS

·       Diploma in Mechanical Engineering with relevant working experience in HVAC will be an added advantage

·       Possess a proficiency in technical knowledge

·       Good team player

All Successful candidates can expect a very competitive remuneration package and a comprehensive

range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to