Quality Management & Operational Control

• Oversee incoming, in-process, outgoing, and supplier quality

• Coordinate purge and quarantine activities

• Analyse, troubleshoot, and reduce product rejects

• Perform failure analysis and root cause analysis

• Handle customer complaints and ensure timely and effective closure

• Support customers in quality-related matters

• Ensure equipment calibration on time

Integrated Management System (IMS) & Compliance

• Oversee and maintain the Integrated Management System, including document control

• Develop, implement and maintain policies, procedures and documentation for ISO 9001, ISO 13485, ISO 14001 and ISCC

• Perform internal audits

• Lead and support ISO audits and customer audits

Authority & Decision Rights

• Place incoming materials, WIP and finished goods on hold if non-compliant

• Quarantine suspected rejected parts

• Approve Certificate of Conformance (COC) for customer shipment

• Review, revise and improve Work Instructions (WI)

• Sign MRB forms

Training & Competency Development

• Conduct training on WI, Quality systems, procedures and compliance requirements, ensure quality team with adequate quality knowledge to perform inspection job

Continuous Improvement (CI)

• Conduct regular quality meetings to drive continuous improvement

• Lead CAPA initiatives to address non-conformances

• Promote a culture of prevention, risk-based thinking and process improvement

• Review resources periodically to ensure optimal headcount and adequately trained quality personnel aligned with customer and management expectation.

Job Requirements:

• Minimum Certificate/Diploma/Degree in Engineering or related technical field

• Minimum 10 years of relevant working experience in Manufacturing industry, Plastic Injection Molding will be an added advantage

• Strong understanding of QA and QC process

• Able to align quality objectives with company goals and mission

Kindly email your resume in a detailed Word/pdf format to sheryl.soo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

1. Promote and sell standardized logistics products, including:

• Standard warehousing solutions (standard pricing & service packages)
• Standard air freight and sea freight lane products

• Diploma or bachelor’s degree in Logistics, Supply Chain, Business Administration, Marketing, or related field.
• Minimum 3 years of sales or business development experience in logistics, freight forwarding, supply chain, warehousing, or related industries.
• Candidates with experience in SME customers acquisition or B2B sales are preferred.
• Familiar with logistics products such as warehousing, air freight, sea freight, and transportation services.
• Strong communication, negotiation, and relationship management skills.
• Able to work independently, proactive in customer development and results oriented.
• Good analytical skills with the ability to identify customer needs and business potential.
• Mandarin speaking, writing ability to liaise with Mandarin-speaking clients.

• Design end-to-end supply chain and fulfilment solutions based on customer operational requirements.
• Develop warehouse layout plans, storage configurations, process flows, and manpower planning to optimize operational efficiency and space utilization.
• Propose suitable automation solutions, equipment utilization, and system integrations to improve productivity and scalability.
• Conduct operational simulations and feasibility studies to ensure solution practicality and cost effectiveness.

• Analyse customer shipment trends, SKU profiles, inventory turnover, order patterns, and operational workflows.
• Identify operational inefficiencies, bottlenecks, and cost-saving opportunities through data-driven workflows.
• Prepare analytical reports, operational dashboards, and recommendations to support data-driven decisions.
• Provide continuous improvement initiatives for warehouse and logistics operations.

• Serve as the technical and operational subject matter expert during customer meetings, and sales presentations.
• Understand customer pain points and translate operational requirements into customized logistics solutions.
• Present complex supply chain concepts in a clear and value-driven manner to customers.
• Support the Sales Team in solution pitching, proposal preparation, and commercial discussions.

• Develop operational costing models, pricing strategies, and profitability analysis for proposed solutions.
• Prepare detailed P&L projections, resource planning, and budget estimations.
• Ensure proposed solutions are commercially competitive while maintaining operational profitability.
• Collaborate with internal stakeholders to align costing assumptions and operational capabilities.

• Work closely with other internal departments to ensure successful solution implementation.
• Monitor implementation progress, system readiness, SOP development, and operational go-live activities.
• Ensure delivered solutions meet agreed customer KPIs, SLA requirements, and operational expectations.
• Support post-implementation reviews and continuous optimization initiatives.

• Bachelor’s Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Operations, or related field.
• Minimum 5 years of working experience in 3PL, Supply Chain Consulting, Warehouse Operations / Management or Logistics Solution Design.
• Experience in e-commerce fulfilment, contract logistics, automation projects, or regional / cross-border logistics operations will be an added advantage.
• Strong understanding of warehouse operations, transportation processes, inventory management and supply chain optimization.
• Strong presentation, communication and negotiation skills. Able to communicate effectively with customers, management, and cross-functional teams
• Capable of understanding customer business requirements and translating into operational solutions.
• Good command in both English and Mandarin to support communication with Mandarin-speaking stakeholders and customers

• Responsible for local delivery lead time analysis and monitoring, driving continuous improvement in service efficiency.
• Cross-border transit time analysis, tracking operational performance across all stages and proposing improvement solutions.
• Monitor competitiveness and driving related optimization initiatives.
• Maintain and update of network planning and related system data to ensure data accuracy.
• Coordinating and follow up on branch / network expansion, relocation and closure activities.
• Nationwide network planning in Malaysia, including network investment, withdrawal, and resource evaluation.
• Monitor driving lead time improvement projects and coordinate initiatives to enhance overall operational efficiency.
• Design, maintain, and optimize of transportation and network planning routes.
• Prepare periodic analysis reports related to network operations and planning.

• Bachelor's degree or above, preferably in Logistics Management, Supply Chain Management, Transportation, or related fields.
• At least 1 year experience in express logistics network planning or related roles.
• Familiar with logistics network structures, transportation route design, and warehousing / distribution systems, with strong systematic planning capabilities.
• Strong data analysis skills, proficient in Excel, knowledge of SQL, Power BI, and Tableau is preferred.
• Highly sensitive to key performance indicators such as transit time, cost and capacity and able to identify issues and propose optimization solutions through data analysis.
• Familiar with express delivery industry operations; experience in competitor analysis is preferred.
• Good written and spoken proficiency in both Mandarin and English, capable of supporting overseas communication and report writing.
• Responsible, detail-oriented and able to work under pressure in a multi-tasking environment.