Location: Johor Bahru

Responsibilities

Warehouse Operations

• Oversee daily warehouse operations including receiving, storage, inventory control, and order fulfilment.
• Ensure inventory accuracy, proper stock rotation, and compliance with company SOPs.
• Monitor warehouse housekeeping, food safety, and operational efficiency.

Logistics & Distribution

• Coordinate daily delivery schedules to ensure timely and accurate distribution.
• Work closely with internal teams to resolve logistics and operational issues.
• Monitor fleet and delivery performance to support customer satisfaction.

Sales Operations Support

• Supervise the Johor Bahru sales team on operational matters to ensure smooth day-to-day execution.
• Coordinate with the Head of Sales on sales activities, customer fulfilment, and branch operations.
• Support the sales team in resolving operational and customer service issues.

Note: The Johor Bahru sales team will have a dotted-line reporting relationship to this role for operational matters. Functional reporting remains with the Head of Sales.

Leadership & Administration

• Lead and supervise warehouse and operations staff to achieve operational targets.
• Prepare operational reports and recommend process improvements.
• Ensure compliance with company policies, safety regulations, and operational procedures.
• Perform any other duties assigned by Management.

Requirements

• Diploma or Bachelor's Degree in Business, Supply Chain, Logistics, Operations Management, or a related field.
• Minimum 4–5 years of relevant experience in warehouse, logistics, or operations, preferably within the FMCG or  food industry.
• At least 2 years of supervisory or team management experience.
• Strong leadership, communication, and problem-solving skills.
• Proficient in Microsoft Office; experience with ERP/WMS systems is an added advantage.
• Able to work independently in a fast-paced environment.

• Provide engineering support for production, equipment, process improvement, or new product introduction (NPI).
• Troubleshoot and resolve technical issues to improve product quality, yield, and manufacturing efficiency.
• Analyze engineering data and implement continuous improvement initiatives.
• Prepare technical documentation, SOPs, reports, and work instructions.
• Collaborate with Production, Quality, R&D, and other cross-functional teams to achieve operational goals.

Job Requirements

• Bachelor's Degree in Chemical, Materials, Mechanical, Electrical, Electronics, Mechatronics, Manufacturing Engineering, or a related field.
• Engineer: Around 2 years of experience in Engineering, R&D, Manufacturing, Process, Equipment, Automation, or other technical roles.
• Senior Engineer: Minimum 5 years of relevant engineering experience in a manufacturing environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication skills and ability to work effectively in a team.
• Good verbal communication skills in Chinese and English. Proficiency in Chinese is required to effectively communicate with Mandarin-speaking clients.

PCB Experience

• Candidates with PCB manufacturing experience are preferred.
• Candidates without PCB experience are also encouraged to apply. We welcome individuals with around two years of experience in Engineering, R&D, Manufacturing, or other technical roles. Comprehensive on-the-job training will be provided to develop the necessary PCB knowledge and technical skills.

1. Manage a portfolio of clients and ensure compliance with the Companies Act 2016 and other statutory requirements.
2. Prepare and lodge statutory documents, including company incorporations, annual returns, resolutions, and other filings with the Companies Commission of Malaysia (SSM).
3. Organize and coordinate board meetings, annual general meetings (AGMs), and extraordinary general meetings (EGMs), including the preparation of agendas and meeting minutes.
4. Maintain and update statutory records, registers, and company secretarial documents.
5. Advise clients on corporate governance, statutory compliance, and company secretarial matters.
6. Liaise with SSM, regulatory authorities, and other government agencies on corporate secretarial matters.
7. Monitor statutory deadlines and ensure timely submission of required documents.
8. Build strong client relationships and collaborate with internal teams to deliver quality corporate secretarial services.
9. Perform other corporate secretarial duties as assigned.

Job Requirements:

1. Bachelor's Degree in Corporate Administration, Law, Business Administration, Accounting, or a related discipline.
2. Licensed or eligible to act as a Company Secretary under the Companies Act 2016 (e.g., MAICSA/CGI, MIA, Malaysian Bar, or other prescribed bodies) is preferred.
3. Minimum 3–5 years of relevant experience in corporate secretarial practice.
4. Experience managing a portfolio of clients and handling company incorporations, statutory filings, and board documentation.
5. Strong knowledge of the Companies Act 2016, SSM regulations, and corporate governance practices.
6. Familiarity with corporate secretarial software and Microsoft Office applications.
7. Able to work independently with strong organisational, communication, and interpersonal skills while contributing effectively within a team.

Responsibilities:

• Handle daily administrative and clerical tasks.

• Prepare, organize, and maintain documents and records.

• Perform data entry and ensure information is accurate and up to date.

• Answer phone calls, emails, and general enquiries.

• Coordinate meetings, appointments, and office schedules.

• Manage office supplies and liaise with vendors when required.

• Support various departments with administrative duties.

• Carry out other ad hoc tasks assigned by management.

Requirements:

• Minimum SPM/Diploma or equivalent.

• Prior administrative experience is an advantage.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Good communication and organizational skills.

• Responsible, detail-oriented, and able to work independently.

We are seeking an experienced and commercially driven Manager, Retail & Sales Operations to oversee retail performance and operational excellence across multiple retail locations.

This role is responsible for driving sales growth, leading store operations, coaching retail teams, executing commercial initiatives, and delivering an outstanding customer experience. You will work closely with cross-functional teams to ensure smooth retail operations while supporting long-term business growth.

Key Responsibilities

Retail Operations & Performance

• Monitor and improve sales performance across multiple retail locations.
• Conduct regular store visits to ensure operational excellence and compliance with company standards.
• Review store productivity, identify business opportunities, and implement improvement plans.
• Ensure consistent execution of visual merchandising and operational guidelines.

Sales & Commercial Execution

• Execute sales initiatives and promotional campaigns to achieve business targets.
• Monitor daily, weekly, and monthly sales performance and recommend improvement strategies.
• Coordinate product launches and retail marketing activities to maximize commercial success.

Team Leadership & Development

• Lead, coach, and develop Store Managers and retail teams.
• Conduct performance reviews and provide ongoing coaching to improve team effectiveness.
• Support recruitment, onboarding, succession planning, and employee development initiatives.

Customer Experience

• Ensure exceptional customer service standards across all retail locations.
• Drive customer engagement, loyalty, and client retention initiatives.
• Review customer feedback and implement continuous improvement plans.

Inventory & Merchandising

• Monitor inventory levels and stock accuracy to optimize sales opportunities.
• Coordinate replenishment planning and support new product launches.
• Ensure product assortment and merchandising align with business objectives.

Cross-Functional Collaboration

• Work closely with Marketing, Supply Chain, HR, Finance, and Training teams to execute business initiatives.
• Coordinate operational communications and retail updates with store teams.
• Support business expansion projects and new retail initiatives.

Financial & Business Reporting

• Assist in managing retail operating expenses and promotional budgets.
• Monitor operational costs and recommend efficiency improvements.
• Prepare sales and performance reports for business review.

Market & Competitor Insights

• Monitor market trends, competitor activities, and customer buying behaviour.
• Provide commercial insights and recommendations to support business growth and strategic planning.

Requirements

• Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline.
• Minimum 3–5 years' experience in retail operations, multi-store management, or sales management.
• Experience managing multiple retail outlets and leading store teams is highly preferred.
• Strong understanding of retail operations, inventory management, visual merchandising, and customer service.
• Proven ability to drive sales performance and achieve business targets.
• Strong analytical skills with the ability to interpret sales data and develop action plans.
• Excellent leadership, coaching, and people management skills.
• Effective communication and stakeholder management abilities.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Positive attitude with strong interpersonal skills and the ability to perform in a fast-paced retail environment.

As a part of one of the most prominent captive financial services providers, we are not just offering a job, but a passage to unparalleled professional growth. We are on the lookout for passionate, driven individuals who are ready to accelerate their careers and shape the future of mobility.

At our organization, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, this is your destination.

Here's the role at a glance that might be beneficial for you to know:

• Leads external collections and remarketing with a strong focus on legal oversight, including evaluating cases for litigation or repossession based on risk, cost, and recovery potential.
• Requires deep NPL collections experience and the ability to counsel and manage vendors to ensure legally sound, balanced decisions that protect the company's interests while maintaining regulatory compliance and fair customer treatment.
• This position plays a critical part in maximizing recoveries, ensuring regulatory compliance, and maintaining accurate closure and write-off processes for accounts that may otherwise erode the company's profitability if left unattended.

Task Description

• Implement and manage legal, and late-stage collections processes/procedures in accordance with the Company's policy and procedures.
• Monitor and quality control the performance and activities of debt collections.
• Verify new contact information, train and develop collectors to meet KPIs.
• Liaise with customers to minimize credit losses of current portfolio and maximize debt recovery.
• Handle escalations of collections/restructuring/rescheduling of the overdue contracts and be on call on weekends.
• Track Broken Payment Plans – Maintain visibility of active restructure cases and identify repeat failures to inform escalation decisions.
• Initiate litigation proceedings against the hirers and guarantors.
• Assess accounts (e.g., bankruptcies, >45 DPD with no payment) for potential repossession or litigation, prioritizing cases based on recovery potential and cost-benefit analysis.
• Liaise with solicitors and other relevant authorities such as insurer, police, customs, and Transport Authority for recovery purposes.
• To ensure that timely decisions and filing of legal cases thereby protecting the interest of the company.
• To handle and support the end-to-end remarketing process for repossessed/returned vehicles.
• To ensure that vehicles are sold within targeted time and best price.
• To liaise with auction houses and co-ordinate bids from dealers, buyers and auctioneers and preparation of all relevant documents for the remarketing processes.
• Monitor Commission Programs – Ensure payment behavior aligns with commission eligibility rules for vendors.
• Execute the write-off contracts in accordance with company policy and procedures and ensure to report and update management in timely manner.
• Drive Digitization and process automation/optimization, system enhancement/testing.
• To handle other ad-hoc assignments when required.

Education: Bachelor Degree or Professional Qualification in the relevant discipline (Banking/ Accounting/Finance/Business/Economics/Law) or its related courses

Working Experience:  Minimum 7 years of relevant working experience, including at least 5 years in automotive finance. Possession of a Certificate in Legal Practice (CLP), relevant legal experience, and debt collection certification/training will be considered an added advantage.

Technical knowledge:

• Strong legal knowledge and late-stage collections experience  

• Proficient in MS Office applications, particularly Word and Excel

• Good spoken and written English.  Conversant in Cantonese / Mandarin and local dialects is added advantage

• Good knowledge of Finance Contract Management ERP 

• Good knowledge of hire purchase terms and processes 

• Strong vendor management experience, such as managing Legal firms, Debt Collection vendors or Repossession Vendors

   

Competencies:

• Proven track record in driving successful legal recoveries and maximizing post-default recoveries 

• Strong experience managing distressed or written-off portfolios 

• Ability to design and execute effective recovery strategies to optimize portfolio outcomes 

• Experience working with external law firms, recovery agencies, and repossession vendors 

• Strong communication and interpersonal skills with the ability to engage effectively with stakeholders at all levels.

• Ability to quickly adapt to new culture and environment while working collaboratively with cross-functional teams

• Results-driven professional with excellent decision-making skills, who can develop and execute strategic plans and drive business growth 

• Strong multi-tasking & stress management abilities

• Ability to work in a team as well as be independent 

• Strong problem-solving skills with keen attention to detail

• Able to work under tight deadlines and deliver results within timelines

• Tactful and professional in handling sensitive matters

Job Purpose

The Assistant Manager, HR is responsible for supporting the full spectrum of Human Resource functions in a manufacturing environment, including recruitment, employee relations, payroll support, compliance, and foreign worker administration. The role ensures smooth HR operations while aligning with company policies and Malaysian labour regulations.

Key Responsibilities

1. HR Operations & Administration

• Oversee day-to-day HR operations for factory and office staff
• Maintain employee records, personal files, and HR databases
• Ensure HR policies and SOPs are properly implemented on-site
• Support HR reporting and management updates

2. Recruitment & Manpower Planning

• Handle end-to-end recruitment for production, warehouse, and support roles
• Work closely with production supervisors to understand manpower needs
• Manage onboarding and induction for new hires
• Coordinate with agencies for foreign worker recruitment when required

3. Foreign Worker Management (Small Headcount)

• Manage documentation for foreign workers (work permits, renewals, FOMEMA, insurance, etc.)
• Liaise with relevant authorities (e.g., Immigration, FOMEMA, MOHR-related processes)
• Ensure compliance with Malaysian employment and immigration regulations
• Assist in accommodation and welfare coordination if applicable

4. Employee Relations

• Handle employee grievances and disciplinary issues in line with labour law
• Support investigations and disciplinary actions when required
• Maintain a positive working environment on the factory floor

5. Payroll & Benefits Support

• Support monthly payroll preparation (attendance, overtime, claims)
• Verify attendance and shift records from production teams
• Coordinate with finance/payroll vendors if outsourced

6. Compliance & Reporting

• Ensure compliance with Malaysian Labour Law and HR-related regulations
• Assist in audits (internal/external) related to HR and foreign workers
• Maintain statutory documentation and submissions where required 

Requirements

Education & Experience

• Diploma/Degree in Human Resources, Business Administration, or related field
• 3–6 years of HR experience, preferably in manufacturing / factory environment
• Experience handling foreign workers (preferred but not mandatory if small headcount)

Technical Knowledge

• Familiar with Malaysian Labour Law & Employment Act
• Understanding of foreign worker processes (permit renewal, FOMEMA, etc.)
• Payroll and attendance systems knowledge is an advantage

Skills & Competencies

• Strong interpersonal and communication skills
• Hands-on and comfortable working in a factory environment
• Problem-solving and conflict resolution ability
• Detail-oriented and able to manage compliance requirements
• Able to work independently with minimal supervision