Position Summary

The Technical Manager is responsible for overseeing the maintenance, troubleshooting, repair, and technical operations of vending machines, chillers, and freezers. This role requires strong hands-on technical capability to diagnose and resolve electrical, mechanical, refrigeration, and system-related issues while leading technical teams and ensuring equipment reliability and operational efficiency.

Main Duties and Responsibilities

The duties & responsibilities will include but are not limited to:

Technical Operations & Troubleshooting

• Perform hands-on diagnosis, repair, and maintenance for vending machines, chillers, and freezer systems.
• Troubleshoot electrical, electronic, refrigeration, and mechanical faults.
• Handle urgent machine breakdowns and provide on-site technical support when required.
• Monitor equipment performance and identify recurring technical issues.
• Conduct preventive and corrective maintenance activities.
• Ensure machines are operating within safety and operational standards.

Vending Machine Support

• Configure and troubleshoot vending machine systems, payment systems, coin/bill validators, cashless terminals, and control boards.
• Support machine software settings, firmware updates, and communication systems.
• Resolve dispensing, cooling, sensor, and product delivery issues.
• Perform machine installations, relocations, and commissioning.

Chiller & Freezer Maintenance

• Diagnose refrigeration system faults including compressor, condenser, evaporator, thermostat, gas leakage, and cooling performance issues.
• Monitor refrigerant levels and ensure proper refrigeration cycle operations.
• Handle temperature calibration and cooling efficiency optimisation.
• Coordinate major repairs and replacement of refrigeration components.

Team Management & Leadership

• Supervise and guide technicians and service personnel.
• Provide technical training and coaching to the maintenance team.
• Assign daily service schedules and monitor job completion.
• Ensure adherence to SOPs, safety procedures, and service standards.
• Evaluate technician performance and improve technical competency.

Preventive Maintenance & Asset Management

• Develop and implement preventive maintenance schedules.
• Maintain proper service records, maintenance logs, and technical reports.
• Monitor spare parts inventory and ensure critical parts availability.
• Recommend machine upgrades or replacements based on equipment condition.

Requirements

• Diploma or Degree in Mechatronics, Refrigeration, or a related engineering field.
• Minimum 3–5 years of hands-on technical experience in vending machines, refrigeration systems, chillers, or freezers.
• Strong troubleshooting skills in electrical and refrigeration systems.
• Experience handling compressors, cooling systems, PCB boards, and payment systems.
• Able to read wiring diagrams and technical manuals.
• Leadership experience in managing technicians or service teams.
• Strong problem-solving skills and ability to work under pressure.
• Willing to travel for on-site servicing and emergency support.
• Knowledge of preventive maintenance systems and inventory control is an advantage.

Preferred Skills

• Hands-on repair capability for vending and refrigeration equipment.
• Knowledge of IoT/remote monitoring systems for vending machines.
• Basic networking and software troubleshooting knowledge.
• Good communication and reporting skills.

Department: Group R&D

Reporting to: GTQM & Process Manager

The GTQM Assistant Manager is responsible for independently managing assigned Group TQM portfolios, development of Group policies and guidelines, supporting and driving food safety, quality governance, and quality culture across the organisation's Business Units (BUs).

Main Duties and Responsibilities

1. Group TQM Governance

• Support and develop Group Food Safety & Quality policies aligned with international standards.
• Lead assigned governance areas and drive standardised group guidelines / standard operating procedures implementation across BUs.
• Act as custodian for designated quality systems to ensure compliance and brand protection.

2. Critical Food Safety & Quality Management

• Lead or support problem solving of critical food safety/quality issues, including escalation for resolution.
• Apply structured problem-solving (RCA, CAPA) and guide BUs on corrective actions.
• Coordinate cross-functional teams and support crisis management activities.
• Develop and maintain the manufacturing process Quality Plan governance program for Business Units, coordinating and engaging BUs' key stakeholders for Quality Plan alignment and implementation.

3. Quality Performance & Continuous Improvement

• Manage the Group Quality Complaint Dashboard, verify data accuracy, correct complaint classification, trend analysis, and action tracking.
• Drive improvements via Business Unit Engagement, risk assessments and change management programs.
• Promote food safety and customer-centric quality culture and a continuous improvement mindset.

4. GTQM Resource Systems & Documentation

• Manage GTQM systems and databases, including document control and user access.
• Provide guidance to BUs, coordinate and align Quality Plans across BUs.

5. GTQM Qualification Projects

a) New / alternative vendor qualification for ingredients (RM) and Packaging (PM) — activities include document review, supplier liaison, technical assessment, and audits to meet company standards before listing on the Approved Vendor List.

b) New lines / change of equipment Process Qualification (PQ) — involves sterility test plan design and execution, cleaning and sanitation (CIP), and hygiene verification to meet company requirements, prior to line approval for commercial runs.

6. Packaging Projects

• Support the development, execution, and qualification of primary and secondary packaging.
• Collaborate with cross-functional partners on timelines, costs, testing, and package design.

7. Leadership Support & Backup Role

• Act as second-in-command within the GTQM function, supporting the GTQM team with execution clarity across overall GTQM matters.
• Step up to assume broader GTQM responsibilities in the absence of the Manager, ensuring continuity and effective decision-making.

8. Other Assignments

• Undertake any other assignments/projects assigned by superior, to meet business needs.

Functional Skills and Capabilities required

1.      Certified/trained auditor with strong knowledge of FSSC 22000, ISO 22000, ISO 9001, HACCP, Halal, GMP, and related quality standards.

2.      Strong technical competency in dairy and beverage manufacturing with regional and global quality management exposure.

3.      Project Management skills to deliver projects effectively through planning and execution

4.      Effective communicator with strong stakeholder management and cross-functional collaboration

5.      Demonstrates leadership and teamwork aligned with Organization Values of 3 C (Collaboration, Creating Value and Care for Stakeholders).

6.      Responsive and customer service-oriented, ensuring timely support to meet expectations.

7.      Strong multitasking, prioritization, and time management skills to achieve project milestones.

8.      Positive attitude - self-motivated, enthusiastic and proactive, with a strong sense of ownership and accountability.

9.      Analytical & Quality-Oriented skilled in root cause analysis, risk assessment, data analysis with strong attention to detail.

10.   Willing to travel and provide independent on-site troubleshooting and technical support.

Requirement

1.      Bachelor's Degree in Food Technology, Food Science, or a related Science/Engineering discipline.

2.      Minimum 8–10 years of QA/QC experience in the dairy and/or beverage manufacturing industry.

3.      Experience in developing and managing corporate quality policies, standards, and documentation systems is preferred.

4.      Willingness to travel regionally and internationally as required.

5.     Knowledge and experience in food packaging development, qualification, and validation is an added advantage.

6.       Previous leadership experience in managing regional or QA teams are preferred.

Job Description 

Location: Raffles Place (Near MRT)

Working Hours: Monday to Friday, 9am – 5:30pm

Salary: Up to $6,000

AWS: No

VB: Yes ~2 months or more

Key Responsibilities

Deal Sourcing & Screening

• Proactively source potential acquisition and divestment opportunities through brokers, networks, and public listings.
• Conduct preliminary deal evaluation, including site checks, data collection, and high-level financial assessment.
• Maintain and update the deal pipeline tracker and follow-up logs.

Market Research & Intelligence

• Monitor real estate market trends, policy changes, and macroeconomic indicators, with a focus on Singapore, Australia, Indonesia, and China.
• Prepare periodic market intelligence reports to support strategic planning and senior management decisions.
• Benchmark competing assets and track transaction comparables across key markets.

Financial Analysis & Modelling

• Build and update financial models to assess project feasibility, IRR/NPV, and scenario sensitivity.
• Assist in the preparation of business cases, investment memos, and board papers.
• Support valuation reviews, including reconciling third-party reports and internal assumptions.

Transaction Support

• Coordinate with legal, finance, asset management, and external consultants during due diligence and documentation stages.
• Help prepare presentations, executive summaries, and documentation for internal approvals.
• Assist with drafting term sheets and monitoring timelines/deliverables throughout transaction processes.

Asset & Portfolio Reporting

• Support ongoing portfolio review exercises and analysis of asset performance.
• Help prepare regular reporting to management on project status, pipeline activity, and market updates.

Administrative & Coordination

• Organise meetings, site visits, and conference calls with stakeholders.
• Maintain deal files, data rooms, and supporting documents.
• Liaise with internal departments for input and data gathering as required.

Requirements

• Degree with 3 to 5 years of experience in the real estate industry.
• Strong financial modelling and Excel skills.
• Good understanding of real estate markets and investment principles.
• Sharp attention to detail with the ability to synthesise data quickly.
• Effective communication and coordination skills.
• Proactive, resourceful, and able to work under tight timelines.
• Experience with Bloomberg and REIS is a plus.

The Quality Manager is responsible for overseeing the Quality function and the Quality Management System (QMS) to ensure that products consistently meet the requirements of customers, stakeholders, and regulatory standards. This role encompasses the development and implementation of robust quality control processes, conducting product inspections at critical stages of production, and preparing comprehensive reports that document and address production issues in a timely and effective manner.

Responsibilities

• Establish and maintain quality standards, procedures and controls.
• Develop, implement and maintain the activities of quality control systems.
• Oversee the development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of the company's products.
• Full ownership of customer change management processes and qualification activities related to expanding operations in Singapore and Malaysia.
• Approve product acceptance testing, quality plans, and other technical quality-related matters.
• Review and approve quality and project documentation to ensure compliance with customer, regulatory and company requirements.
• Lead and perform internal audits of products, processes and procedures, and drive corrective and preventive actions as required.
• Make recommendations and implement corrective actions necessary to ensure conformity with quality specifications and continuous improvement objectives.
• Select, develop and evaluate personnel to ensure the efficient and effective operation of the Quality team.

Requirements

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related discipline.
• Minimum 10 years of Quality and/or Engineering experience in a manufacturing environment, with at least 5 years in a management role.
• Experience in a high-mix, low-volume manufacturing environment; semiconductor industry experience is preferred.
• Strong knowledge of quality management systems, audit processes, and corrective and preventive action (CAPA) methodologies.
• Proficient in quality tools and methodologies, including 8D problem solving, Root Cause Analysis, FMEA, and Statistical Process Control (SPC).
• Excellent communication, presentation, and technical writing skills.
• Strong analytical and problem-solving skills with a systematic and data-driven approach.
• Proven ability to lead, develop, and motivate teams while driving a culture of quality and continuous improvement.
• Experience interfacing with customers, managing customer audits, and resolving quality-related issues is preferred.