Centre Manager (Social Service / Seniors)

Working hours: Mon to Fri 9am-6pm

•Develop new products, processes, standards, or operational plans in support of the organization's overall strategies

•Review, update and improve work processes of programmes and services

•Implement staff induction programme, training and development framework 

•Oversee service delivery of the programmes and services in line with the centre's objectives

•Co-develop service strategies and policies for Community-based services with Senior Manager

•Engage internal and external stakeholders to ensure smooth delivery of services

•Provide overall operational leadership and supervision for staff in centre

•Monitor programmes and services expenses to ensure operations are within allocated budgets

•Review programmes to ensure relevance and effectiveness in meeting future needs of clients

Requirements

•Bachelor's degree, preferably in Social Services or related fields

•Relevant experience in working with elderly clients in community, healthcare, or social service settings

•At least 3-5 years of relevant experience in programme planning, community engagement, or eldercare services.

•Prior supervisory experience will be an advantage.

•Excellent organisational and project management skills, with the ability to plan, coordinate, and evaluate programmes effectively.

•Strong interpersonal and communication skills, with the ability to build relationships with seniors, volunteers, community partners, and stakeholders.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

JOB-01255

• Generate the migration scripts (e.g. VBA and Python) required for all batches
• Ensure rollback scripts are included for all batches in every Work Order
• Responsible to validate the script for all batches in every Work Order prior implementation
• To perform preliminary automated sorting and generate system-assisted grouping outputs.
• Conduct comprehensive manual validation to ensure accuracy of all preliminary outputs.
• Ensure end-to-end alignment of service types
• Process and organize all the local port (LP), number port (NP), and partial LP related data sets
• Conduct thorough validation to confirm the accuracy, consistency and correctness of all LP data sets
• Rectify data discrepancies (dirty data) through systematic correction, clarification or escalation to Customers team
• Perform weekly data validation exercise prior to batch finalization to ensure datasets remain up-to-date and migration ready
• Conduct regular check of MSAN IP reachability to ensure network readiness for migration
• Document all reachability tests and highlight any in-accessible nodes for rectification

Pre-migration activities

Perform pre-migration checks and testing to ensure service readiness, including:

• Test matrix execution;
• Inbound/outbound call scenarios;
• Confirmation that subscriber data is fully synchronized prior migration;
• Identification and rectification of anomalies that may impact the migration process

During-migration activities

Carry out migration activities in accordance with the approved cutover schedule, including:

• Execution of approved migration scripts for provisioning, rollback;
• Real-time monitoring of migration status and KPIs;
• Immediate troubleshooting and escalation of any errors, mismatches, or failed migration entries;
• Coordination with Customer and Huawei teams to validate progress and address exceptions;
• Documentation of all actions performed during the migration window

Post-migration activities

• Perform post-migration call testing;
• Validate that subscribers services are fully restored and operating as expected;
• Conduct post-migration monitoring to detect abnormalities or service degradation;
• Rectify all post-cutover issues prior to work order (WO) closure; and
• Submit complete migration evidence, logs and reports for Customer verification and audit.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, Telecommunications, or related disciplines.
• Relevant professional certifications in data management, scripting, or telecommunications systems will be an advantage.

Technical Skills & Experience

• Minimum 2–5 years of hands-on experience in data migration, system cutover, or production implementation environments.
• Proven experience in developing and executing migration scripts using VBA, Python, or similar scripting languages.
• Strong understanding of data validation, reconciliation, and rollback procedures in large-scale migrations.
• Experience handling large and complex datasets, including data cleansing and rectification of dirty data.
• Familiarity with telecommunications systems and workflows, including:
  • Local Port (LP), Number Portability (NP), and partial LP processes
  • MSAN systems and IP reachability testing
• Experience performing pre-migration, during-migration, and post-migration activities, including call testing and service validation.
• Ability to execute and interpret test matrices, inbound/outbound call scenarios, and KPI monitoring during cutover.
• Comfortable working with production systems and managing high-risk migration windows.

Operational & Process Knowledge

• Strong understanding of end-to-end service provisioning and migration workflows.
• Experience in batch migration planning, execution, and tracking.
• Ability to produce clear and accurate migration documentation, logs, and audit evidence.
• Familiarity with change management and work order (WO) processes.

Stakeholder & Communication Skills

• Proven ability to coordinate with customers, vendors, and technology partners (e.g. system integrators, network vendors such as Huawei).
• Able to clearly escalate issues, propose solutions, and provide timely status updates during migration windows.
• Strong written and verbal communication skills for technical documentation and reporting.

Personal Attributes

• Highly detail-oriented with strong analytical and problem-solving skills.
• Able to work independently with minimal supervision while managing multiple migration batches.
• Calm and effective under pressure, especially during live cutover and after-hours migration activities.
• Willingness to support night, weekend, or public holiday migration windows when required.

Preferred / Advantageous

• Experience in telecommunications or ISP environments.
• Exposure to large-scale system transformation or legacy-to-new-platform migrations.
• Familiarity with KPIs, dashboards, or operational monitoring tools.

Additional notes:

• Able to commit from April to Dec 2026
• Able to work staggered hours -for e.g. 9 to 6pm or 11am to 8pm or 1pm to 10pm etc.
• Salary up to $5000
• Working Location: Jurong

JOB ID:JOB-01254

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

RESPONSIBILITIES

• To provide timely and effective administrative support to the sales team, unit, or department; process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time; draft and prepare complex sales documentation, quotations, proposals, reports, and correspondence such as sales contracts and maintenance agreements; make complex calculations to accurately compile and report statistics; perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team's activities; answer complex, difficult, or escalated internal and customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
• To communicate with employees from other areas in the organization, such as material planning, manufacturing, engineering, quality, warehouse, transport or shipping, distribution, finance and accounting to confirm the status of orders, deliveries, AR and resolve customer complaints; use databases or other computerized systems to maintain up-to-date customer records; track the status of orders, deliveries and payments; maintain sales commission and expense records; generate periodic sales reports and statistics, occasionally help to organize and participate in customer and sales meetings and trade shows.
• To provide key customers with a single point of contact for order management and sales support inquiries while portraying the brand personalities and applying marketing established rules and options.
• Establish and maintain close cross-functional relationships within Company and customers, also responsible for leading the support for existing sales and new programs as they launch. This includes, but is not limited to, review and entry of orders, respond to quotation requests, resolve expectations, and respond to customer demands/inquiries. In the area of servicing and managing key accounts from order entry to customer satisfaction.
• Occasionally required to organize and participate in customer and internal sales meetings and trade shows.
• Provide customer support for sales team in Asia Pacific, but not limited to OEMs and MRO (Aftermarket) customers, e.g. OEM’s Production Orders, Product Overhaul and Repair (Aftermarket), etc.
• Provide Key/Global Account aftersales support by developing business relationships with Key/Global Account Managers to understand, enforce, support, and follow through business processes and agreements with customers, managing delivery problems, quality questions, etc.
• Partner with sales team in supporting daily customer activities and orders execution; review and follow up customer's order terms and conditions, AR, credit terms, payment deductions within assigned authority level.
• Handle quality issues for returns and order management issues to resolution with sales team.
• Prepare expenses and sales reports, forecast analysis, recommend process improvements, and participate in internal and external co-planning activities.
• Establish and maintain a close liaison with sales team, material planning, manufacturing, engineering, sales, quality, warehouse, transport or shipping, distribution, finance and accounting departments and the customer to match customer needs with capabilities and expectations.
• Organize and participate in customer and regional teleconferences, sales meetings, and trade shows.
• Re-enforce the company brand internally and externally in all communications.

REQUIREMENTS:

• Minimum 8 years related experience in sales administration, customer support as well as supply and logistics, import and export with Degree in business management or engineering/technical discipline or Diploma with equivalent work experience.
• Correspondence with Asia counterparts and preferable good in such communication and written skills
• Good interpersonal and communication skills, and time management skills.
• Ability to work in a team environment, cultivate strong customer relationships.
• Ability to stay calm, positive, helpful and optimistic in stressful situations.
• Ability to manage multi-projects with good project management and planning skills.
• Ability to translate customer requirements, identify and quantify the value of collaborative customer solutions.
• Computer proficiency, with emphasis on SAP, BI, Microsoft products, and the ability to quickly learn new applications.
• Ability to travel 20% or as whenever needed in short notice

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil Street #08-09 Singapore 049705

Programme Executive (Social Service Sector)

Location: Eunos

Working hours: 5.5 days work week

•         Plan, organise and conduct active ageing programmes to the elderly in the community.

•         Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement.

•         Implement new programmes and/or services for service users based on needs.

•         Conduct programme evaluation to gather feedback for all regular programmes.

•         Identify areas of improvement and initiate enhancements/improvements.

•         Coordinate and manage stakeholders communications for programmes and services.

•         Guide volunteers in executing programme activities.

•         Manage programme budgets and resources.

•         Work with other organisations to execute programmes.

Requirements

•         Diploma in any discipline (preferably in Social Services or related fields)

•         Relevant experience in working with elderly clients in the community setting, healthcare, or social service sector is preferred

•         Knowledge of programme design, implementation, and evaluation

•         Strong interpersonal and communication skills

•         Ability to work independently and as part of a team, and to manage multiple tasks and priorities

•         Adaptable, with the ability to solve and/or anticipate problems

"Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

JOB-01242