Operations Coordinator (Control Tower)
1 open position
Industry: Freight Forwarding / Logistics
MNC Environment
Permanent role (AWS Guaranteed + Variable Bonus)
Responsibilities:
Day to day Operations:
- First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
- Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
- Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
Request and Incident Management:
- Handling of customer requests and supply chain incidents / disruptions
- Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
Visibility and Event Management:
- Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
- Follow up on missing events and investigate data inconsistencies
Support reporting and performance measurement:
- Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
- Support analysis of standard KPIs and reports and identify / suggest areas for improvement
Supplier Management:
- Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.
Process Governance:
- Act in accordance with all relevant SOP, Work Instructions and job specific procedures
- Support implementation of changes to processes or policies as determined by the process owners
Requirements:
- Minimum 1 year of working experience
- Qualification in Logistics, 3PL, Transportation or Supply Chain Management, related field or comparable work experience
- Strong computer skills and good working knowledge of Microsoft Office
- General understanding of Supply Chain Management concepts and logistics processes
- Ability to work under pressure in a fast-paced environment
- Highly dependable and reliable in ensuring priorities are met effectively, good time management skills
- Customer service oriented
Job ID: JOB-00674
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA License Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
Semicon Customer Quality Senior Engineer - Regional
1 open position
Job Summary
Customer Quality Senior Engineer is responsible to understand and fulfill customer’s expectations around quality support of products & services.
The individual in this position will be supporting customers in Southeast Asia and will represent Company by promoting product and process quality and systems and drive resolution of customer complaints.
Responsibilities
• Execute CQE responsibilities as defined by the CQE policy documents, Entegris business processes and account specific support
• Participate in varying levels of engagement with customers and company teams in problem solving, change management, customer audits, project development, product support and development, customer request handling and complaint handling.
• Be part of the global team that is designed to improve success of with customers
• Collaborate with cross functional teams at varying levels and varying degrees of complexities across range of products, regions, and customers
• Demonstrate excellence in planning, execution, discipline, learning, leadership and teamwork.
• Provide support for various documentations expectations such as business process, item tracking, performance reporting and continual improvement projects.
Requirement:
• Bachelor’s degree (BS or BA) or equivalent in Engineering or related technical field.
• 5+ years’ work experience in wafer fab or related manufacturing environment. With customer quality experience a plus.
• Experience in managing issues and projects focused on closing gaps between company capabilities and customer needs
• Experience with applicable quality tools such as pareto, FMEA’s, SPC, Trend analysis, process mapping, Design of experiment, cause and effects diagrams, 8D problem solving methodology
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating
1) Current Drawn
2) Expecting Salary
3) Date Available
4) Reason to Leave each job:
We regret that only shortlisted candidates will be notified
Joyce Koh Ai Leng
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
Tel: 6950 9737
EA License Number: 02C4944
EA Personnel Reg nos R1110618
Job ID:JOB-00663