Working location: Eunos

Working hours: Monday to Friday 9am - 6pm

HR EXECUTIVE (SOCIAL SERVICES SECTOR)

·       Maintain accurate employee records, attendance, and leave data to ensure compliance and operational efficiency

·       Prepare HR documents such as contracts and renewal letters to support workforce management

·       Update and maintain HRMS data to ensure current and reliable HR information

·       Coordinate recruitment activities, including job postings and interview scheduling, to facilitate timely hiring

·       Maintain training records and track compliance to support employee development and regulatory adherence

·       Assist in compiling HR reports and data to inform decision-making and monitor HR metrics

·       Support vendor coordination and general HR administrative tasks to ensure smooth HR operations

Requirements

•                     Diploma in HR, Business Administration or related field

•                     2–4 years of HR administration/operations experience

•                     Familiar with Singapore employment practices

•                     Strong attention to detail and organisational skills

•                     Able to support multiple stakeholders

•                     Knowledge of HRMS (e.g. JustLogin) preferred

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Role & Responsibilities

• Manage key donor accounts which includes developing engagement/stewardship plans, conducting regular communications and tracking donations

• Help achieve the fundraising target of the department by supporting the development and implementation of the fundraising plan, including appeal letters, digital campaigns and events

• Promote and drive the growth of regular and monthly giving

• Prepare reports and donor data analysis

• Any other duties that may be assigned

Qualifications, Competencies & Experience

• Minimum a Degree, preferably 3 - 5 years of work experience

• Resourceful, self-driven, proactive, and independent

• Hardworking and meticulous with a positive attitude

• Able to work well under stress in a fast-paced environment

Role & Responsibilities

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.

• To manage key donor accounts which includes regular communications, tracking donations and development of the donor engagement plan

• To strategise, evaluate and develop plans to build donor and volunteer networks, engagement and relationship management 

• To identify donor prospects and garner new donors 

• To increase monthly giving

• To implement and manage the execution of plans and activities to achieve set fundraising and engagement objectives

• To provide strategic input on the messaging angles and approaches of fundraising appeals

• To provide data analyses on campaign performances and available donor data with the view to enhance donations, relationships and engagement outcomes

• To guide and supervise team responsible for donor engagement, partnerships and fundraising 

Qualifications, Competencies & Experience

• Minimum a Degree with at least 5 - 10 years of relevant work experience, 

• Resourceful, self-driven, proactive, and independent worker 

• Hardworking and meticulous with a positive attitude 

• Able to work well under stress in a fast-paced environment 

JOB-00094

Responsibilities

• Support the development, implementation and constant improvement of the Volunteer Management (VM) structure and process and centre compliance. 

• Responsible for implementing overall VM strategy and plan which include: 

• Giving input on volunteering programmes and community outreach projects in discussion/collaboration with centres and other stakeholders 

• Supporting the development of relevant training content as well as trainers to equip volunteers to perform their job roles 

• Establishing and leveraging on volunteer relationships to develop deeper and more sustainable partnerships for company

• Managing the volunteer database and generate insights and recommendations from volunteering data 

• Conducting regular volunteer needs assessments 

• Managing communications and mobilisation of volunteers according to needs on the ground 

• Assisting on the development of appreciation incentives and events for volunteers 

• Enlarging base of corporate volunteering partnerships 

• Identify publicity needs for volunteer campaigns and support development of publicity materials required to highlight company volunteering needs and opportunities. 

• Manage volunteer relationships which includes managing new volunteer signups, developing and tracking engagement plans. 

• Work with volunteer leads towards the sharing and adoption of agreed programmes, standards and guidelines. 

• Ensure that all centres comply with volunteer management SOPs and implement risk management procedures 

• As a team player, help achieve set fundraising targets through planning and implementation of assigned donors and campaigns 

• The role requires close collaborations with company’ network of centres and entails working and meeting cross-centre teams on a regular basis. 

Job Requirements

• Degree Holder in relevant qualifications. 

• Minimum of 1-3 years’ work experience in project/event management, training and programme development (3 to 5 years of working experience - Senior) 

• Experience in volunteer management in the social service industry is advantageous 

• Comfortable with making presentations and public speaking 

Role & Responsibilities

1) Financial Accounting & Reporting:

• Manage full-spectrum of Financial Accounting functions including leading month-end and year-end close processes of Organsation’s financial results and reporting package, ensuring general ledger accuracy with sound understanding of accounting treatment in accordance with Singapore Financial Reporting Standards (SRS).

• Prepare monthly financial statements, review balance sheet reconciliations, and investigate analysis for management.

• Coordinate annual audits ensuring timely and successful completion, preparation of statutory financial statements for audit and other statutory filings (e.g. GST, Annual Returns, other regulatory returns)

• Support budgeting and forecasting processes by providing accurate historical data and trend analysis.

2) Systems Compliance & Controls

• Lead bank accounts opening and closing, ensuring proper authorisation and supporting documentation are in place

• Act as the system owner for the accounting / ERP system (support implementation, upgrade and user training) and ensures system configurations align with accounting policies and operational requirements.

• Maintain proper documentation of vendor contracts, accounting policies, SOPs, and workflows; ensuring adequate systems are in place for asset and facilities management

• Champion continuous improvement, strengthen internal controls and efficiencies in processes for scalability

3) Secretariat Matters for Society

• Manage and oversee Society’s secretarial matters and ensuring compliance with statutory laws and regulations, including:

  • Maintain proper records of Board and and Committee meetings, including minutes and resolutions

  • Preparation and filing of resolutions, annual returns, and statutory filings to the Registry of Societies (ROS) and other matters in compliance to Charities Acts via Charity portal

  • Maintenance of statutory registers and company records

• Assist in the coordination of Annual General Meetings (AGMs) and the  and other statutory meetings

Qualifications, Competencies & Experience

• Bachelor’s degree in Accounting, Finance, or related field; CPA, ACA, or equivalent qualification preferred.

• Min. 5- 8 years of progressive experience in accounting and controllership, with at least 3 years in a leadership position. Working experience in social service, Charity, NPO is advantageous

• Strong knowledge of Singapore FRS and regulatory requirements, in the areas of Fund accounting and Grant reporting requirements.

• Excellent communication with the ability to influence and engage stakeholders.

• Detailed-oriented with strong organizational skills.

• High integrity and commitment to ethical standards while results-driven professional who consistently meets deadlines and thrives in a fast-paced environment undergoing transformation.

Role & Responsibilities

1) Management Reporting & Financial Analysis:

• Responsible for month-end close processes and reporting for centres assigned, including journal entries, and account reconciliations, Income statement, identify trends and variances to support decision-making.

• Partner with Controllership teams to ensure consistency between actuals and planning assumptions and monthly reporting are completed accurately and on timely basis

• Support Finance Management in Board and committee reporting with analysis and presentation materials

2) Budgeting & Strategic Business Partnering

• Support the preparation of the Annual Budgeting Templates and the end to end Budgeting cycle, including the Rolling Forecast within FP&A team and the Business Units’ HOCs to develop comprehensive and accurate budgets, optimising resource allocation to drive financial ownership and performance.

• Conduct monthly financial reviews with stakeholders to drive and support adherence to budgets and rolling forecasts and report variances to management. Partner department heads to review cost structures, resource requirements, and funding assumptions

• Provide accurate and timely monthly cash flow projections to support liquidity and financial resilience

• Handle any ad hoc tasks assigned by Management. 

Qualifications, Competencies & Experience

• Min. Diploma holder with 5 years similar working experience or bachelor’s degree in accounting, business or related field

• Proficiency is financial/ERP systems and tools (eg. Oracle NetSuite, Sage 300, etc)

• Good understanding of financial principles, good analytical and problem-solving skills, attention to detail. Strong proficiency in Ms Excel and Ms Office applications

• A proactive team player with good interpersonal communication and collaborative skills

• Experience with digital transformation or process improvement initiatives.

Role & Responsibilities

• Assist the Head and/or Counsellor to attend to referrals for placement, conduct intake and admission interviews

• Use appropriate assessment tools to assess risks, needs, strengths of residents and work collaboratively with the Probation, Child & Adult Protective Services Officers to develop the Individualized Care Plan (ICP) with a view towards reintegration with family and with the larger community

• Conduct in depth biopsychosocial assessment of vulnerable families, design and deliver client centric interventions to vulnerable families

• Ensure that the ICP is carried out with appropriate and sound intervention plans

• Conduct regular meetings with relevant partners and stakeholders to evaluate resident’s progress

• Plan, design and conduct rehabilitative and developmental groupwork programmes

• Maintain up-to-date case records and progress records of residents

• Manage and oversee or guide caseworkers

• Supervision of junior counsellors and interns in casework and counselling

• Prepare and vet reports for timely submission to MSF, the court and social reports for referral services

• Ensure that services are planned and conducted within the guidelines of professional standards and ethics

• Assist the Head in reviewing all admissions, discharge and disciplinary cases

• Assist in maintaining an environment that encourages physical, emotional and psychological well-being of the residents

• Work with community agencies and volunteers in providing services to the Hostel and residents

• Assist with statistical reports, presentations, programme evaluation 

• Assist with research and with reviewing and developing processes to improve casework as well as service delivery

• Assist with presentations to stakeholders, visitors, professionals for outreach engagements

• Any other duties as directed by the Head of Centre and or Cluster Director, Family Services

Qualifications, Competencies & Experience

• Degree or Master of Soc Sc (Social Work) – for Senior Social Worker 

• Masters in Social Sciences (Professional Counselling) – for Senior Counsellor

• Minimally 3 -5 years experience or more working with at-risk youth with trauma and families