Tuition Centre Manager
24 Jun 2026Job Description:
Location: Right beside Medan Tuanku Monorail station
Working hours:
Monday - Friday 12:30pm - 8:30pm
Saturday & Sunday 9:30am - 6:30pm
Responsibility
• Deliver excellent customer service by addressing inquiries, resolving complaints, and ensuring every customer has a positive experience
• Achieve and exceed sales targets by monitoring store performance and implementing strategic initiatives to boost sales.
• Proactively identify areas for growth and improvement.
• Analyze sales reports and data to maximize profitability, manage expenses, and identify opportunities for cost-saving measures.
• Oversee all operational aspects, including opening/closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization in line with company standards.
• Lead, train, and mentor store staff, setting clear performance expectations and providing regular feedback. Foster a collaborative, high-performing team environment.
Requirements
• Minimum of 2 years of experience in the related industry, with at least 1 year in a supervisory or assistant manager role.
• Candidate must possess at least a Degree.
• Strong understanding of operations, sales strategies, merchandising, and customer service principles.
• Proven ability to meet and exceed sales targets, with strong financial acumen and experience in budgeting and profitability analysis.
• Exceptional leadership and people management skills, including effective communication, delegation, and problem-solving abilities.
• A proactive, results-driven mindset with the ability to work in a fast-paced, customerfocused environment.
Salary:
RM 5,000.00
-
RM 8,000.00
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