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You will be responsible for the following:

·       Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).

·       Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders

·       Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.

·       Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.

·       Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.

·       Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.

·       Develop and implement strategies and plans for achieving customer satisfaction.

·       Identify and monitor key clinical and operations performances and customer service standards to ensure patients’ satisfaction.

·       Ensure adequate resources are provided for services and in alignment with the Hospital’s business and financial objectives.

·       Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.

·       Any other projects and assignments as directed.

Requirements

·       Basic degree & Postgraduate degree in hospital and administrative preferred.

·       3 to 5 years of working experience in healthcare or service industry preferred.

·       Strong interpersonal and communicative skills.

·       Strong team-player, organised and analytical.

·       Independent worker, with strong initiative and self-motivation.

·       Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.

·       Embrace continuous improvements, innovation and changes.

·       Preferably proficient in SAP, EPIC and MS Office applications such as Words, Excel and Power Point

JOB ID: 3WR6WR3V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

 Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

 We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel:  69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse