JOB-01321

1. Sales Compliance Internal Audit:

Conduct daily internal audits and targeted inspections of sales activities within express delivery and logistics operations to identify non-compliance and potential risks;

Focus on auditing irregularities such as abnormally low pricing, unauthorized quotations, non-compliant discounts, special payment terms, unusual contract clauses, and unauthorized service commitments;

Verify that sales activities adhere to company policies regarding pricing, contracts, credit limits, settlement, and business approval processes.

2. Sales Conduct Internal Audit:

Conduct compliance checks on sales personnel regarding activities such as client acquisition, quoting, contract signing, client maintenance, and business handovers;

Identify irregular sales behaviors, including fictitious clients or performance figures, disputes over client ownership, client poaching or overlap, unauthorized promises, and conflicts of interest;

Investigate, verify, and document instances where sales personnel violate company policies, business processes, or professional conduct standards.

3. Sales Data and Anomaly Verification:

Periodically analyze data—such as sales prices, revenue, shipment volumes, gross margins, discounts, and accounts receivable—to identify anomalous transactions and high-risk clients;

Conduct targeted investigations into issues such as low or negative gross margins, pricing anomalies, volume irregularities, and accounts receivable discrepancies;

Establish mechanisms for sales risk early warning and the tracking of anomalous transactions.

4. Issue Rectification and Closed-Loop Management:

Compile audit reports and rectification recommendations based on audit findings, clearly defining responsible departments, individuals, and deadlines;

Continuously monitor rectification outcomes and escalate issues involving repeat offenses or major violations;

Periodically summarize typical cases of non-compliance to drive the optimization of sales management policies and business processes.

5. Sales Compliance System Development:

Assist in establishing and refining mechanisms for sales compliance management, internal business audits, and risk control;

Identify risk points in sales operations and develop internal audit checklists and a database of risk-related case studies;

Support sales compliance training and the dissemination of case studies to enhance the sales team's awareness of compliant business practices.

Requirements: 

Candidates must hold a bachelor’s degree or higher; majors in Logistics, Marketing, Finance, Auditing, Business Administration, or related fields are preferred.

At least 2 years of work experience in the express delivery, logistics, supply chain, or freight forwarding industries is required; experience in sales management, sales operations, internal audit, risk control, or compliance is a plus.

Candidates should be familiar with sales processes in the express logistics industry, including client acquisition, quotation, contracting, credit granting, settlement, and accounts receivable management.

Strong capabilities in data analysis, problem identification, and risk assessment are essential, with the ability to detect anomalies through operational data.

Candidates must demonstrate strong adherence to principles and excellent communication and coordination skills, and be capable of independently driving investigations into non-compliance issues and ensuring the closure of corrective actions.

Proficiency in Excel and standard office software is required, along with data analysis skills. Excellent communication skills in Chinese or English are necessary for conducting daily work and handling business documentation in both languages.

Contact: trinh.pham@peopleprofilers.com