Manage QA activities to support both internal (supply chain) & external (supplier/customer) stakeholders.

Responsibilities:

• Drive Customer Quality Communication and Satisfaction

o Proactively develop plans with Suppliers and Internal Teams to promote Quality, Operations, Process and product improvements for customers.

o Derive and own the voice of the customer regarding Product, Process, and Quality systems and drive improvement projects within the company / Supplier.

o Manage Suppliers and Internal Teams to follow up Quality-related Process/ Product Change Notification to customers.

• Respond to Customer Issues Regarding Product Quality and Quality Systems

o Participate in investigation and resolution of product and non-product feedback from customers, to ensure accountability towards quality report management.

o Prepare, follow up, and update corrective action reports to meet the objective of customer feedback.

o Participate in customer site visits and customer on-site audits.

o Assist in reviewing customer specifications to ensure consistency with information provided by internal and external stakeholders.

o Prepare data analysis and trend reviews with both external (Customer and Supplier) and internal stakeholder, when required.

• Quality Assurance - Product Release

o Quality Assurance gate for

 Material (Traded & Production) routine release with our enterprise system.

 Releasing/blocking of materials on functional activities like Non-Conformance Management and Inventory transfer.

• Non-Conformance Material Review (NCMR) Management

o Participate in Block/Stock meeting on behalf of the Quality Assurance Department.

o Provide disposition direction on material under NCMR.

o Periodically update and manage the status of Non-Conformance Management Review, for closure.

Performs other duties as assigned by the Quality Manager.

Requirements:

• Diploma/Advanced Diploma in Engineering related discipline (Quality, Chemical, Manufacturing)

• Experience in Manufacturing/Supplier management is preferred.

• Salary and position will be commensurate with experiences.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:JOB-00850