Responsibilities

• Responsible for supporting the growth and development of customer accounts through consultative solution selling, technical account support, and customer engagement.
• Working closely with the Product Support & Lifecycle Management, Engineering, IT Operations, and other internal stakeholders, develop an understanding of customers' operational requirements, recommend suitable technology solutions, and support the successful delivery of projects and services.
• Develop and maintain strong relationships with assigned customer accounts, supporting day-to-day account management and customer engagement.
• Understand customers' operational requirements and recommend suitable products, services, and solution enhancements to support their business needs.
• Participate in customer meetings, solution presentations, product demonstrations, workshops, and Proof-of-Concept (POC)activities to promote solutions.
• Identify and support opportunities for account growth through consultative engagement, solution-based selling, and value-added services.
• Prepare quotations, proposals, tender submissions, presentation materials, and other commercial documentation in collaboration with internal stakeholders.
• Work closely with the Product Support & Lifecycle Management, Engineering, IT Operations, Finance, and Project teams to develop, coordinate, and deliver customer solutions.
• Support contract renewals, account expansion opportunities, project handover, customer acceptance, and post-implementation follow-up to ensure customer satisfaction.
• Support equipment rental activities, including customer enquiries, quotations, deployment coordination, equipment returns, and related administrative activities where required.
• Maintain accurate records of customer engagements, quotations, opportunities, and sales activities.
• Represent company professionally during customer meetings, industry events, exhibitions, workshops, and technology showcases.
• Continuously develop product knowledge of emerging technologies to effectively support customer engagements.
• Perform any other duties and responsibilities assigned by the Reporting Manager or Management in support of the Company's business objectives.

Requirements

• Min Diploma or bachelor’s degree in engineering, Telecommunications, Information Technology, Electronics, Computer Science, or a related discipline with 2- 4 years of experience in Account Management, Technical Sales, Pre-Sales, Solution Sales, Sales Engineering, or customer-facing technical roles
• Strong attention to detail, particularly in preparing quotations, proposals, and tender documentation.
• Customer-focused with a consultative and solution-oriented mindset.
• Strong analytical and problem-solving abilities.
• Good organizational skills with the ability to manage multiple priorities.
• Self-motivated, proactive, and eager to learn new technologies.
• Able to work independently as well as collaboratively in a cross-functional environment.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil Street 08-09 Singapore 049705