Job Summary

Customer Quality Senior Engineer is responsible to understand and fulfill customer’s expectations around quality support of Entegris products & services.

The individual in this position will be supporting customers in Southeast Asia and will represent Company by promoting product and process quality and systems and drive resolution of customer complaints.

Responsibilities

• Execute CQE responsibilities as defined by the CQE policy documents, Entegris business processes and account specific support
• Participate in varying levels of engagement with customers and company teams in problem solving, change management, customer audits, project development, product support and development, customer request handling and complaint handling.
• Be part of the global team that is designed to improve success of with customers
• Collaborate with cross functional teams at varying levels and varying degrees of complexities across range of products, regions, and customers
• Demonstrate excellence in planning, execution, discipline, learning, leadership and teamwork.
• Provide support for various documentations expectations such as business process, item tracking, performance reporting and continual improvement projects.

Requirement:

• Bachelor’s degree (BS or BA) or equivalent in Engineering or related technical field.
• 5+ years’ work experience in wafer fab or related manufacturing environment. With customer quality experience a plus.
• Experience in managing issues and projects focused on closing gaps between company capabilities and customer needs
• Experience with applicable quality tools such as pareto, FMEA’s, SPC, Trend analysis, process mapping, Design of experiment, cause and effects diagrams, 8D problem solving methodology

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Key Responsibilities

Inside Sales (New Customers)

• Identify and qualify potential customers through inbound leads, cold calls, and outreach
• Conduct customer calls to assess needs and generate qualified opportunities
• Schedule meetings and hand over qualified leads to the Sales team
• Manage and nurture leads using CRM and sales platforms
• Work closely with Marketing, BI/BA, and Sales teams to improve lead quality and conversion

Account Relationship Management (Existing Customers)

• Manage and grow relationships with key and house account customers
• Act as the main point of contact for contract and vehicle-related matters
• Address customer issues promptly to ensure smooth leasing experiences
• Identify opportunities for renewals, upgrades, and additional fleet services
• Ensure customers understand lease terms, compliance, and contract requirements
• Collaborate with internal teams to deliver seamless customer service

Requirements

• Strong communication, interpersonal, and negotiation skills
• Ability to qualify leads, handle objections, and secure appointments
• Experience using CRM systems and sales tools
• Good time management and ability to manage multiple leads and accounts
• Customer-oriented with strong problem-solving skills
• Comfortable working with targets and performance metrics
• Knowledge of automotive, leasing, or fleet services is an advantage

Responsibilities

• Performs special processes and repair of composite structures, and documents all completed tasks and maintenance, repair and overhaul (MRO) tasks for aircraft components in accordance with technical manuals and standard operating procedures (SOPs)

• Examine parts for maintenance, repair or replacement, troubleshoots component defects and take corrective actions to restore components to the desired performance requirements.

• Ensure and comply with airworthiness and legislative requirements, and the organization’s safety, health and quality systems.

• Perform quality control functions, including inspection of incoming materials and outgoing serviced items, and registration of non-conformances in accordance with the company procedures (Quality manual, AP&P, etc) and support in the implementation of continuous improvement initiatives and lean practices.

• Provide guidance to the junior technician

• Check and certify workshop maintenance test rigs, machinery and tools records; follow company procedures that relate to the accurate maintenance of aircraft components and identify components and parts that are unserviceable to raise parts requisitions.

• Release and certify aerospace component in compliance to part 145 requirement. (FAA, EASA, CAAC,CAAS, CAAM and etc)

• Able to oversee daily activities in the absence of Cell Leader and to do advance troubleshooting and liaise with engineer to provide resolution to repair aircraft component.

• Support in the implementation of continuous improvement initiatives and lean practices.

• Perform any other duties as assigned by the Company

Requirements:

• Diploma/Higher Nitec/Nitec in Aerospace Engineering / Mechanical or in similar discipline with about 3-5 years of experiences

• Candidates with certifications in CAAS L11/L12/CO1 or M10, or equivalent papers would be an advantage.

• Self-driven and motivated working as a team player.

• Able to work independently

Job :

Lead team of NPI Staff/Senior/Engineers/Associate Engineers on:

•           New design reviews and checks against existing package design rules.   

•           Supporting new product/customer feasibility build, characterization and qualifications.

•           Liaise with customers, TPM, PTM on engineering build support with regular conferences calls & meetings.

•           Undertake technology/project transfer from R&D to Operations.

•           Process optimization and improvements in eWLB technology.

•           Taking the lead for risk assessment, FMEA, optimization/DOE (if required) for new products.

•           Taking the lead in coordination with the various operation and support teams (mfg, process, equipment, mfg system, IE, CS etc) in preparing the line for new device startup/ramp. Ensure Excursion Free ramp.

•           Taking the lead for issues that arises from engineering builds.

•           Documentation of product eNPI phase/qual reports.

•           Supporting new customer engagement and fab visits.

•           Set up and track KPIs for department to ensure successful qualification.

•           Ensure timely delivery of all NPI lots.

•           Ensure excursion free ramp of all NPIs.

•           Train and develop team on Process Characterization Techniques using Statistical methods.

•           Liaise with R&D on technology transfers, new products.

•           All aspects relating to eWLB new product qualification and LVM launch to secure future revenue stream.

Requirement:

•           Requires B. Eng, B. Sc, M. Eng, M. Sc or PhD in Electrical, Electronics, Mechanical, Chemical Engineering, Physics, Material Science or its equivalent.

•           Minimum 5 years working experience in Wafer Fab or Bump Fab.

•           Minimum 3 years working at Management level.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

• Active Ageing, Befriending & Buddying
  • Organise outreach events (in-house or with partners) to residents in Active Ageing Centre (AAC) service boundary with an aim to assess seniors using the Community Screener Tool to identify at-risk individuals.
  • Organise programmes (eg activities, functional screening) to improve improve health outcomes - physical health, mental wellness and social capital.
  • Use the Asset-based Community Development approach to recruit and activate the community seniors.
  • Support seniors to plan, coordinate and activate their neighbours in championing and participating in AAC programmes.
  • Manage befriending and buddying programme to isolated seniors with proper monitoring and record keeping.

Care Referral and Relationship Building

• Network with seniors and community partners.
• Manage donations, volunteers and community partners as needed.
• Maintain AAC volunteer database and conduct volunteer orientation and training.
• Build up network with community agencies (e.g. Silver Generation Office, Social Service Office) to provide seamless referral of services for seniors.
• Refer seniors (where applicable) to HNF home care services, social welfare department for continuum of care.

Administration & Facilities

• Lead administration and operations in AAC to ensure smooth operations and environmental safety.
• Assist to train and manage a team of staff in AAC to maintain a safe and motivating workplace.
• Assists Centre Manager with recruitment, hiring and training.
• Assist in development of standard operating procedures, contingency and emergency planning.
• Assist the Centre Manager in managing adverse incidents, enquiries and feedback.
• Monitor centre statistics (attendance, submission of reports on attendance to programmes, befriending statistics, to management and authorities (e.g. AIC/MOH).
• Ensure timely and accurate submission of reports, claims, documentations or statistics to stakeholders.
• Manage audits and investigations, record and write minutes for centre's meeting when required.
• Review AAC policies and processes when required.
• Ensure cost effectiveness of centre operations, coordinate facility repairs, maintenance of equipment and related documentation in a timely manner. Purchasing of centre supplies, handling suppliers, vendors and contractors.
• Provide cross coverage to colleagues or deployment to other centres when need arises.

• Diploma or Degree in Social Work, Nursing or Healthcare related with at least 3 years of experience in senior, social or health care setting.
• Engaging with good interpersonal communication, facilitation and relationship building skills.
• Patient, approachable and enjoy working with seniors, family members and peers of different age groups.
• Strong work ethic, reliable, able to handle stress with a pleasant disposition and positive attitude.
• Willing to work staggered shifts according to Centre operating hours and overtime when required
• Mon to Thurs: 8am to 5.30, Fri: 7.30am to 5pm
• Buangkok

Job Reference: 875R7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

• MNC in Life science with stable work environment and progression
• Rotating Shift - 12 Hours 
• Basic+1K Allowances (Fixed Shift Allowance+Shift Allowance+Transport Allowance)+ year end AWS
• Transportation at Bedok, Paya Lebar, Sengkang, Woodlands, CCK, Jurong and Boon Lay

The Role

• Assist Supervisor in coordinating activities in the manufacturing operation.
• To operate, monitor and maintain Packaging system and Powder transport system and in compliance with Plant safety and Good Manufacturing Procedures (cGMP)
• Work as a team, topping 10-25kg powder into machine

Requirements:

• Relevant experience in Manufacturing industry will be a plus
• No prior experience welcome to apply as training provided
• Team player and able to work independently with minimum supervision.
• Able to handle hands-on/physical manual job
• Able to do shift-work (with allowances) and OT

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to jovian.tay@peopleprofilers.com with the following information

• Current & Expecting Salary
• Date Available
• Reason for leaving

We regret that only shortlisted candidates will be notified

Job ID: 8XYV9W7R

People Profilers Pte Ltd

Posting Personnel: Jovian Tay Ling Ling, Principal Consultant

DDI: +65 6950 9742

Address: 20 Cecil St, #08-09, PLUS Building, Singapore 049705

Summary

To develop and optimize AOI and reflow process technologies to ensure stable mass production and high product quality in advanced packaging lines, and to support customer and internal quality requirements.

Job

• Develop AOI inspection conditions and perform defect analysis for bump, RDL, and TSV processes

• Operate and optimize 2D/3D AOI systems and inspection parameters

• Configure AOI inspection algorithms for new product designs

• Set up process conditions and equipment configurations for new packages and production lines

• Optimize reflow parameters and temperature profiles

• Analyze solder/micro bump quality and implement improvements

• Conduct root cause analysis and implement corrective actions for process issues

• Support customer quality requirements through technical evaluation and documentation

• Supports mass production and quality control in the advanced semiconductor packaging process

• Contributes to defect reduction, process stability, and customer satisfaction

• Drives yield and reliability improvements in AOI and reflow process areas

Requirement:

• Bachelor’s degree or higher in Engineering or Science (e.g., Material Science, Chemical Engineering, Electronics)

• Minimum 3 years of experience in AOI or reflow process in semiconductor backend

• Ability to establish process conditions and optimize parameters

• Strong data analysis and problem-solving skills

• Knowledge of inspection or reflow/soldering principles

• Experience in defect analysis and developing defect evaluation criteria

• Required experience with bump and RDL inspection

• Basic understanding of thermal, electrical, and material behavior in reflow processes

• Experience in advanced packaging process such as 2.5D, fan-out and flip-chip

• Familiarity with quality tools such as APQP, FMEA and 8D methodology

• Experience in responding to customer quality requirements or certification audits

• Ability to write technical documentation and communicate in English

• Hand-on experience with major AOI equipment(e.g., KLA, onto, Camtek)

• Collaborative experience in AOI image analysis and algorithm development

• Experience in developing inspection criteria and technologies for parameters such as co-planarity, tilt, and voids.

• Experience in quality and reliability evaluation related to reflow or soldering processes

• Understanding of associated assembly/joining processes (eg. Bonding, chip attach)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

- NPO
- Shift work / Perm Night shift
- North

Responsibilities: 

• Provide effective physiotherapy assessment and treatment across different care settings
• Establish rehabilitation needs, therapy goals, and optimize clients' function
• Educate and train clients and caregivers on self-management with a client-centered approach
• Participate actively in client review meetings and recommend discharge and continuity care plans
• Facilitate community integration through collaboration with relevant stakeholders
• Stay updated with advances in the profession and contribute to department development
• Participate in research and quality improvement projects
• Provide training and mentorship to therapists, support staff, and students through case discussions
• Conduct regular reviews of clinical competency and deliver constructive feedback
• Mentor therapists and support staff in their professional development
• Conduct staff appraisals and development plans
• Address minor staff conflicts or disciplinary issues as needed
• Cover duties of other Physiotherapists within the team as required
• Undertake additional duties as assigned by the Team Lead or Head of Department

Requirements:

• Diploma/Degree in Health Science (Physiotherapy)
• Obtained full registration and licensed by Allied Health Professional Council to practice in Singapore (AHPC)
• Accredited as a supervisor under the AHPC supervisory framework preferred
• Completed the I am a Clinical Educator (ICE) by Singapore Institute of Technology (SIT) preferred
• Possess at least 5 years of relevant work experience which includes 2 years' supervisory experience
• A team player & able to multi-task and work independently

JOBID: W36V8YYW