Location: Johor Bahru

Responsibilities

Warehouse Operations

• Oversee daily warehouse operations including receiving, storage, inventory control, and order fulfilment.
• Ensure inventory accuracy, proper stock rotation, and compliance with company SOPs.
• Monitor warehouse housekeeping, food safety, and operational efficiency.

Logistics & Distribution

• Coordinate daily delivery schedules to ensure timely and accurate distribution.
• Work closely with internal teams to resolve logistics and operational issues.
• Monitor fleet and delivery performance to support customer satisfaction.

Sales Operations Support

• Supervise the Johor Bahru sales team on operational matters to ensure smooth day-to-day execution.
• Coordinate with the Head of Sales on sales activities, customer fulfilment, and branch operations.
• Support the sales team in resolving operational and customer service issues.

Note: The Johor Bahru sales team will have a dotted-line reporting relationship to this role for operational matters. Functional reporting remains with the Head of Sales.

Leadership & Administration

• Lead and supervise warehouse and operations staff to achieve operational targets.
• Prepare operational reports and recommend process improvements.
• Ensure compliance with company policies, safety regulations, and operational procedures.
• Perform any other duties assigned by Management.

Requirements

• Diploma or Bachelor's Degree in Business, Supply Chain, Logistics, Operations Management, or a related field.
• Minimum 4–5 years of relevant experience in warehouse, logistics, or operations, preferably within the FMCG or  food industry.
• At least 2 years of supervisory or team management experience.
• Strong leadership, communication, and problem-solving skills.
• Proficient in Microsoft Office; experience with ERP/WMS systems is an added advantage.
• Able to work independently in a fast-paced environment.