Job Description

Property Operations & Vendor Management

·       Lead the in-house security and cleaning team.

·       Managed outsourced building services providers and establish service level agreements (SLAs), performance metrics and KPI scorecards.

·       Conduct regular performance reviews and ensure contractors deliver value and quality services.

·       Lead tender exercises, contract negotiations and procurement activities.

·       Drive continuous improvement and productivity initiatives across all service providers.

·       Develop and implement operational policies, SOPs and governance frameworks.

·       Conduct regular inspections and audits to ensure building presentation, cleanliness, safety and service delivery standards are met.

Financial Management & Cost Control

·       Prepare and manage annual operating budgets and forecasts.

·       Monitor operating expenses and identify opportunities for cost optimization and efficiency improvements.

·       Review monthly financial reports, variance analysis and expenditure tracking.

·       Evaluate business cases, quotations and procurement proposals to ensure cost effectiveness.

·       Support management in preparing financial reports and presentations.

Compliance, Risk & Safety

·       Ensure compliance with all statutory requirements, regulatory standards and company policies.

·       Manage incidents, investigations and risk mitigation measures.

·       Maintain records, certifications and regulatory reporting requirements.

Team Leadership

·       Recruit, build and lead the in-house security and cleaning team.

·       Establish a high-performance culture focused on accountability, service excellence and continuous improvement.

·       Coach and develop team members to ensure operational effectiveness.

Job Requirements

·       Diploma in Property Management, Real Estate, Building Management, Facilities Management, Engineering, Business or related disciplines with at least 3 years of relevant experience in commercial property management.

·       Experience managing Grade A office buildings preferred.

·       Proven experience managing security, cleaning and maintenance service providers.

·       Experience in budgeting, financial analysis and cost management.

·       Prior involvement in setting up, transforming or insourcing security and cleaning functions will be highly advantageous.