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Key Account Manager (KAM)

02 Jul 2026
  • Vietnam
  • On-site

Job Description:

Our client is seeking for their new Key Account Manager (KAM) 
Hanoi/HCMC

Key Responsibilities

  • Identify new business opportunities and develop strategies to drive revenue growth across target markets.
  • Develop and execute sales plans aligned with the company's commercial objectives.
  • Conduct regular market analysis to identify customer needs, industry trends, competitor activities, and emerging opportunities.
  • Lead, coach, and motivate the sales team to achieve performance targets and deliver exceptional customer service.
  • Manage the full sales lifecycle, including prospecting, solution development, negotiations, contract execution, and account management.
  • Build and maintain strong relationships with customers, business partners, and key industry stakeholders.
  • Develop and grow strategic accounts while expanding the customer portfolio through proactive business development.
  • Manage cargo bookings, capacity planning, reservations, and ensure smooth coordination of customer requirements.
  • Monitor shipments and coordinate with internal and external stakeholders to ensure timely and efficient service delivery.
  • Conduct regular client visits to strengthen relationships, identify business opportunities, and support customer retention.
  • Prepare sales forecasts, pipeline reports, commercial analyses, and other management reports.
  • Maintain accurate pricing, commercial data, and customer records.
  • Collaborate cross-functionally to ensure seamless operational execution and high customer satisfaction.
  • Ensure compliance with company policies, industry regulations, and operational standards.
  • Participate in business travel, customer meetings, trade events, and professional development activities as required.
  • Undertake additional projects and responsibilities assigned by management to support business objectives.