Job Responsibilities

• To provide IT hardware service and support on desktops, laptops for end users and corporate customers
• Provide timely update to customers on service appointment, service status till closure of the services incidents.
• Ensure proper parts handling and movement within the team during transit to customers.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
• Install Operation system, firmware, and bios.
• Handles and manages end-user from end to end.
• Handling, resolving, and keeping track of assigned cases through ticketing system.
• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
• Attend new product training via Web based training.

Job Requirements

• At least 2 years of relevant working experience as a IT onsite engineer.
• Minimum ‘O’ levels holders.
• Possesses basic hardware and software knowledge.
• Flexible and adaptable to change.
• Enjoy working with people and prepared to take on new opportunities and experience.
• Strong interpersonal and communication skills
• Good time management skills with ability to prioritize tasks accordingly.
• Good customer service mindset
• Able to work under minimal supervision.
• Must be willing to travel island wide daily (roaming role), transport cost shall be reimbursed.

Interested applicants kindly click on apply now or send your updated resume to ••••@peopleprofilers.com .

Contact No: 69•• •731

Berlyn Lum Miao Yu

Registration Number: R1766577

EA License Number: 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com