Work Location: West

Working Arrangement: 5.5 days/week

Working Hours: 8AM - 5PM (Monday - Friday), 8AM - 12PM (Saturday)

Key Responsibilities

• Handle all in-bound enquiries sent through emails, faxes or calls

• Prepare quotations and advise on lead time for deliveries

• Liaise and coordinate with various stakeholders regarding order confirmations and delivery/logistics details

• Maintain good rapport with both new and existing customers

• Differentiate cost mark-ups used for different categories of customers

• Ensure customers’ orders/requirements are processed efficiently

• Provide necessary support to individual division

• Check customer PO against your quotation before hand over to Order Processing to process order

Key Requirements

• GCE ‘A’ Levels or equivalent

• 1 to 2 years’ relevant working experience in similar capacity

• Proficient in MS Office

• Good communication and interpersonal skills

• Meticulous and independent individual, with sense of initiative and able to work under minimal supervision

• Proficient customer service skills