Responsibilities:

Job summary: Supports workshop operations by providing technical expertise, conducting training programmes, and ensuring warranty compliance across multiple automotive franchises. This role works closely with internal teams, dealer networks, and vehicle principals to maintain service quality, operational efficiency, and technical standards.

• Plan and conduct technical, product, and warranty training for technicians, service advisors, and dealer networks.

• Delivering basic soft-skills, product, warranty, and technical training for service advisor/ frontliner staff across internal operations /dealer networks

• Provide second‑level technical diagnostics and troubleshooting support to workshops, resolving complex issues and minimizing downtime.

• Act as a technical liaison to shop floor operations, including conducting or coordinating test drives to validate customer concerns.

• Support daily operations by coordinating with internal and external stakeholders, including procurement of workshop tools, lubricants, and equipment, and resolving workshop IT‑related matters.

• Manage administrative documentation for technical, training, warranty, and recall submissions to vehicle principals.

• Perform warranty audits to ensure compliance with principal standards, procedures, and claim requirements.

• Support front reception and customer service teams by providing professional technical advice when required.

Requirements:

• Diploma or above in Automotive, Engineering, or a related field.

• Minimum 5 years of experience in a technical or supervisory role within the automotive industry.

• Comfortable with presentation/training.

• Strong technical knowledge with the ability to diagnose and explain issues clearly.

• Comfortable interacting with customers and internal stakeholders to provide professional technical guidance.

• 5 days week

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com 

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel:   6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley