JOB-00473
We are looking for a proactive, detail-oriented, and service-minded Recruitment Operations Coordinator to join our growing team in Vietnam.

This role is ideal for candidates who enjoy coordinating recruitment activities, managing onboarding processes, supporting work pass and immigration matters, and ensuring smooth employee lifecycle administration. You will work closely with clients, candidates, and internal stakeholders across Southeast Asia to deliver high-quality recruitment and Employer of Record (EOR) services.

If you thrive in a fast-paced environment, possess strong organizational skills, and enjoy working with people and processes, we would love to hear from you.

Key Responsibilities

Client Onboarding & Sales Administration

• Prepare and issue fee proposals, Service Agreements, Service Level Agreements (SLAs), Master Service Agreements (MSAs), Statements of Work (SOWs), and Employment Contracts as assigned.
• Coordinate with internal stakeholders to ensure all client onboarding documentation is completed accurately and within agreed timelines.
• Maintain proper records and documentation of client agreements and supporting documents.
• Ensure compliance with internal processes and service standards.

Work Pass & Immigration Administration

• Collect, verify, and manage supporting documents required for work pass and immigration applications.
• Prepare and submit Employment Pass (EP), S Pass, Work Permit, visa, and other immigration-related applications through relevant government portals as assigned.
• Monitor application progress and liaise with relevant authorities regarding application status and queries.
• Provide regular updates to clients, candidates, and internal stakeholders.
• Track pass expiry dates and coordinate renewals, cancellations, and related compliance matters.

Recruitment & EOR Operations Coordination

• Maintain and update candidate records in the Applicant Tracking System (ATS).
• Coordinate interview scheduling between candidates and hiring managers.
• Format resumes and candidate profiles according to client requirements and company standards.
• Coordinate onboarding activities for EOR employees, including employment contract issuance, background screening, and document collection.
• Gather employee information and supporting documents required for payroll processing and employment setup.
• Liaise with payroll and HR operations teams to ensure accurate onboarding, payroll administration, statutory compliance, and employee benefits processing.
• Coordinate monthly timesheet collection and follow up with employees and clients on payroll-related matters.
• Support operational projects and other duties as assigned.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
• Minimum 1–3 years of experience in Recruitment Coordination, HR Operations, Staffing, Payroll Administration, Immigration Services, EOR, or Shared Services environments.
• Experience in recruitment agencies, HR outsourcing, payroll outsourcing, or EOR services will be an advantage.
• Strong organizational and multitasking skills with excellent attention to detail.
• Good communication and stakeholder management abilities.
• Proficient in Microsoft Office applications, especially Excel, Word, and Outlook.
• Familiarity with ATS, or CRM platforms is preferred.
• Good command of written and spoken English.

Benefits

Compensation & Rewards

• Competitive salary package based on experience and qualifications.
• Performance bonus and annual salary review.
• 13th-month salary.
• Career advancement opportunities within a regional organization.

Learning & Development

• Exposure to regional operations across Singapore, Malaysia, Thailand, Indonesia, and Vietnam.
• Hands-on experience in Recruitment, EOR, Payroll, Immigration, and HR Operations.
• Training and development opportunities to enhance professional skills.
• Opportunity to work directly with regional leaders and multinational clients.

Employee Benefits

• Full Social Insurance, Health Insurance, and Unemployment Insurance contributions in accordance with Vietnamese labor law.
• Annual health check-up.
• Annual leave and public holidays as per labor regulations.
• Team-building activities, company events, and employee engagement programs
• Healthcare Package

Work Environment

• Dynamic, collaborative, and multicultural workplace.
• Exposure to regional projects and international business operations.
• Supportive team culture with opportunities to grow and develop your career.

📩 Interested candidates are invited to submit their updated CV to Ms. Nachie at an.nguyen@peopleprofilers.com

Only shortlisted candidates will be contacted.