Physical Security Systems Engineer
06 Nov 2026Job Description:
Main Responsibilities
- Manage user accounts, access permissions and requests for Access Control and Avigilon systems, ensuring compliance with approved procedures and least-privilege principles.
- Troubleshoot access control, monitoring and physical security system issues, including conducting initial triage and resolving issues based on established SOPs.
- Escalate complex technical issues to the appropriate support teams and follow through until resolution.
- Communicate ticket status and resolutions clearly to end users.
- Support configuration changes, firmware updates and other security-system-related technical activities.
- Maintain holiday schedules and time zone configurations within the Lenel system, ensuring access permissions and workflows remain accurate across different regions.
- Support mobile access control devices, including logistics coordination, spare-parts procurement, equipment status reporting and troubleshooting.
- Maintain accurate device health and status reports and provide users with technical guidance when required.
- Manage and maintain access control/CCTV device account credentials in accordance with information security requirements, including regular password audits and updates.
Requirements
- 1–3 years of relevant experience in configuration, installation, troubleshooting and management of Access Control Systems, CCTV or video surveillance systems.
- 4–6 years of relevant experience, with at least 2 years supporting client-side operations.
- Hands-on technical experience with physical security systems, particularly Access Control and CCTV/video surveillance systems.
- Basic understanding of cybersecurity practices, site security operations and system networking.
- Good communication and coordination skills, with the ability to work effectively with different stakeholders and teams.
- Lenel OnGuard Certification (Advanced Access or above) and/or Avigilon certification will be an advantage.
We regret that only shortlisted candidates will be notified
Interested applicants please send your updated resume to noga.lim@peopleprofilers.com
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
Contact Number: 6950 9728
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705