Customer Service Executive (6mths, up to $3800)
24 Jun 2026Job Description:
- US MNC in Tuas area
- 5 days work week
- 6 months contract with benefit
- Salary: $3800
Responsibilities
- Track and review all incoming orders, ensuring that all technical and commercial details are correct for order processing.
- Process all orders timely and accurately into the ERP system.
- Coordinate with all internal and external stakeholders to ensure the smooth execution of orders.
- Expedite orders to meet customers requirements.
- Acknowledge customers orders timely and ensure a high level of responsiveness to customers requests.
- Review all backlog orders on hand and proactively escalate potential late orders to stakeholders/higher management to mitigate risks on late deliveries or non-performance.
- Forecast all backlog orders and ensure monthly forecast targets are met.
- Respond to all customers enquiries timely.
- Handle, manage and escalate customers complaints and escalation.
- Work with sales closely to manage customers accounts.
- Feedback on customers needs and requests.
- Work with customers on their credit hold issues to clear roadblocks for shipments release and delivery.
- Comply to company rules and policies on all businesses (Trade and Intercompany)
- Ensure all record retention.
- Prepare presentations and participate in business meetings.
Requirements
- Diploma / bachelors degree in supply chain / Logistics, Business Administration or equivalent
- No working experience candidate will be considered
- Microsoft Office and ERP System
- Knowledge on international trade compliance rules and regulations.
- English - Excellent verbal and written communication skills
- Independent and able to work with minimal supervision.
- Possess sense of urgency and good time management
- Possess good problem-solving skills!
- Able to handle customers of different cultures.
- Able to work in fast paced and dynamic environment.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
Tel: 6950 9748
http://www.peopleprofilers.com
Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376
Salary:
S$ 3,300.00
-
S$ 3,800.00
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