Job :

• Handle and respond to customer quality issues, including external CARs
• Manage RMA activities (product verification and liaison with CS/Operations on product disposition) and act as approver for non-standard flow 
• Coordinate customer audits and questionnaires (quality-related) and follow up on audit findings
• Drive continuous improvement and problem analysis using yield data, MRB (for low assembly yield and high continuity), and internal/external CARs
• Handle incoming material defects and follow up with customers on disposition
• Prepare and issue customer reports such as Cpk, Reliability, assembly/test LRR, PPM, etc.
• Prepare QBR materials related to quality indicators (PPM, reliability, Cpk, SPC, etc.)
• Notify TPM/customers on PCNs and track progress
• Act as the main point of contact when liaising with TPM/customers and customer SQEs on technical issues
• Perform customer specification reviews, coordinate with relevant parties, and provide feedback to customers on any concerns
• Maintain and update customer baseline specifications
• Liaise with Operations on engineering evaluations and data analysis related to quality issues
• Work with NPI/Quality teams on specification reviews for package and device qualification results

Requirement:

• Degree in Engineering, Electrical, Electronic disciplines or its equivalent with 3 years relevant experience
• Preferably 3 years’ semiconductor working experience in Customer Quality Reliability Assurance field in Semiconductor Manufacturing, wafer industries .
• Good Customer Quality  experience in semicon industry preferred
• Good interpersonal, communication and presentation skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:JOB-00157