We are seeking an experienced and commercially driven Manager, Retail & Sales Operations to oversee retail performance and operational excellence across multiple retail locations.

This role is responsible for driving sales growth, leading store operations, coaching retail teams, executing commercial initiatives, and delivering an outstanding customer experience. You will work closely with cross-functional teams to ensure smooth retail operations while supporting long-term business growth.

Key Responsibilities

Retail Operations & Performance

• Monitor and improve sales performance across multiple retail locations.
• Conduct regular store visits to ensure operational excellence and compliance with company standards.
• Review store productivity, identify business opportunities, and implement improvement plans.
• Ensure consistent execution of visual merchandising and operational guidelines.

Sales & Commercial Execution

• Execute sales initiatives and promotional campaigns to achieve business targets.
• Monitor daily, weekly, and monthly sales performance and recommend improvement strategies.
• Coordinate product launches and retail marketing activities to maximize commercial success.

Team Leadership & Development

• Lead, coach, and develop Store Managers and retail teams.
• Conduct performance reviews and provide ongoing coaching to improve team effectiveness.
• Support recruitment, onboarding, succession planning, and employee development initiatives.

Customer Experience

• Ensure exceptional customer service standards across all retail locations.
• Drive customer engagement, loyalty, and client retention initiatives.
• Review customer feedback and implement continuous improvement plans.

Inventory & Merchandising

• Monitor inventory levels and stock accuracy to optimize sales opportunities.
• Coordinate replenishment planning and support new product launches.
• Ensure product assortment and merchandising align with business objectives.

Cross-Functional Collaboration

• Work closely with Marketing, Supply Chain, HR, Finance, and Training teams to execute business initiatives.
• Coordinate operational communications and retail updates with store teams.
• Support business expansion projects and new retail initiatives.

Financial & Business Reporting

• Assist in managing retail operating expenses and promotional budgets.
• Monitor operational costs and recommend efficiency improvements.
• Prepare sales and performance reports for business review.

Market & Competitor Insights

• Monitor market trends, competitor activities, and customer buying behaviour.
• Provide commercial insights and recommendations to support business growth and strategic planning.

Requirements

• Bachelor's Degree in Business Administration, Retail Management, Marketing, or a related discipline.
• Minimum 3–5 years' experience in retail operations, multi-store management, or sales management.
• Experience managing multiple retail outlets and leading store teams is highly preferred.
• Strong understanding of retail operations, inventory management, visual merchandising, and customer service.
• Proven ability to drive sales performance and achieve business targets.
• Strong analytical skills with the ability to interpret sales data and develop action plans.
• Excellent leadership, coaching, and people management skills.
• Effective communication and stakeholder management abilities.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Positive attitude with strong interpersonal skills and the ability to perform in a fast-paced retail environment.

Senior Pharmacist (PH03)

Job duties & responsibilities:

•            Provide safe and accurate medication dispensing and comprehensive medication education to patients and caregivers

•            Perform medication reviews and interventions to prevent and/or resolve drug-related problems with appropriate therapeutic recommendations to enable safe and cost-effective medication therapy

•            Assist in the supervision of pharmacy technicians/assistants in routine patient care activities in outpatient pharmacy

•            Assist in the clinical education of students, trainees, healthcare professionals, and/or pharmacy technicians/assistants

•            Participate in research and/or quality improvement activities in collaboration with relevant stakeholders

Job requirements:

•            Degree in Pharmacy (or equivalent)

•            Registered Pharmacist with Singapore Pharmacy Council

•            Clinical practice experience of at least 5 to 8 years

•            Possess PHI experience

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

Ref: JOB-00776

Role and Responsibilities

• Carry out machine, equipment, and label system set-up, configuration, changeovers, and pre-start checks according to product specifications and production requirements.
• Prepare and verify materials, packaging components, and equipment required for production batches.
• Carry out equipment cleaning, sanitation, CIP/SIP activities, and line clearance activities in accordance with established procedures.
• Ensure all materials, tools, chemicals, and equipment are available, verified, and ready prior to production start-up.
• Perform start-up, shutdown, and operational checks on production and processing equipment in accordance with established procedures.
• Operate processing, packing, and ancillary equipment in accordance with Standard Operating Procedures (SOPs), work instructions, and safety requirements.
• Monitor production processes to ensure products are manufactured according to quality, quantity, and process specifications.
• Perform routine equipment adjustments and process monitoring to maintain production efficiency and product quality.
• Conduct routine process checks, sample collection, inspections, and documentation as required.
• Maintain accurate production, process, and cleaning records.
• Ensure compliance with GMP, food safety standards, company policies, and regulatory requirements.
• Follow safe work procedures when handling raw materials, chemicals, equipment, and production processes.
• Maintain high standards of housekeeping, plant hygiene, and workplace cleanliness at all times.
• Report equipment abnormalities, process deviations, safety concerns, and quality issues to the immediate superior promptly.
• Participate in continuous improvement, troubleshooting, and corrective action activities to support operational excellence.

Qualifications and Education Requirements

• Minimum secondary education or equivalent.
• Minimum 2 years' experience in a manufacturing or food production environment, with manual batching & filling operations.
• Basic knowledge of machine set-up, configuration, and troubleshooting preferred.
• Understanding of GMP, HACCP, and ISO standards is an added advantage.
• Knowledge of MS Office applications, especially Microsoft Excel.

• Develop and lead overall marketing strategies to achieve sales targets and brand growth. 
• Plan and execute integrated marketing campaigns, including product launches, promotions, branding, and customer retention initiatives. 
• Analyze and optimize marketing performance across advertising, social media, and ecommerce channels using data-driven insights. 
• Define product positioning based on unique selling points (USP), customer pain points, and market needs. 
• Monitor sales funnel performance and improve conversion rates and ROI. 
• Lead and manage the marketing team, including Content, KOL, TikTok, Creative, and Event functions. 
• Ensure consistency in brand voice, messaging, and visual identity across all marketing channels. 
• Identify market trends and develop innovative marketing strategies to support business growth.

• Minimum Diploma (D3) or Bachelor's Degree in Marketing, Communication, or a related field. 
• At least 5 years of experience in Sales & Digital Marketing, preferably within the skincare, beauty, or cosmetics industry. 
• Minimum 2–3 years of experience in a managerial role. 
• Strong expertise in digital marketing strategy and marketing analytics (ROAS, CTR, etc.). 
• Familiar with TikTok Ads Manager, e-commerce dashboards, and social media algorithms. 
• Strong leadership, communication, and analytical thinking skills. 
• Result-oriented, creative, adaptable, and up-to-date with the latest marketing trends. 
• Willing to be based in Karawaci, Tangerang.

• 1 year
• MNC
• West
• Attractive Benefits
• Completion Bonus

Responsibilities

• To be responsible for preparation and review of process engineering documents, coordination with cross-functional teams, and support during construction, commissioning, and handover phases.
• Preparation and review of: Process Flow Diagrams (PFDs), Piping & Instrumentation Diagrams (P&IDs), Process Data Sheets, Instrument Data Sheets, Control Philosophies, Line Sizing Calculations,
• Vendor documents (GA Drawing, Technical Specification, Sizing Sheet etc.)
• Support process design and engineering activities during project execution.
• Participate in HAZOP, risk assessment, and safety review meetings.
• Handle Engineering Management of Change (EMOC) activities and maintain process
• documentation updates.
• Coordinate with operations, instrumentation, piping, mechanical, and
• commissioning teams.
• Support site execution, PSSR & MC Walkdown.
• Ensure proper system handover documentation and punch point closure.
• Ensure compliance with safety, quality, and engineering standards.
• Support vendors and contractors during installation and commissioning activities.
• Participate in process calculations, technical evaluations, and engineering reviews.

Requirements

• Good understanding of:
• o Chemical process engineering fundamentals
• o PFD and P&ID development
• o Process calculations and line sizing
• o Control philosophy development
• o HAZOP methodology
• o EMOC procedures
• o Process safety practices
• o Plant commissioning and handover systems
• Familiarity with industrial codes and standards.
• Basic knowledge of process simulation/software tools is preferred.
• Ability to read engineering drawings and technical documents.
• Good analytical, communication, and problem-solving skills.
• Proficiency in MS Office tools.
• Exposure to refinery, oil & gas, chemical, or process industry projects.
• Experience in EPC/project site environment is an advantage.
• 
  

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to E-Mail your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil Street #08-09 Singapore 049705

HR Support & Execution

• Provide practical, contextual HR coaching to supervisors, aligned with company policies and processes.
• Partner with EPS as the business-facing liaison to ensure timely and accurate execution of transactional HR activities (e.g. onboarding, offboarding, data changes/accuracy, etc.)
• Support the rollout and execution of key HR initiatives (e.g. engagement actions, performance cycle, policy changes).
• Track actions, dependencies, and timelines to ensure timely delivery of key HR metrics and milestones in support of business commitments. Proactively monitor progress, manage stakeholder follow-ups, and escalate risks/delays to ensure accountability and closure.
• Serve as point of contact for HR reports and contribute HR statistics for inter-department meetings.
• Drive continuous improvement of the HR function and its processes.

Employee Relations

• Build and maintain trusted relationships with employees and management to strengthen engagement, morale, productivity, and retention.
• Handle employee and industrial relations matters, including conducting investigations into disciplinary and performance management cases, and proposing recommendations in line with company policies and employment laws.
• Ensure compliance with corporate policies, government regulations, and laws by staying abreast of legislative changes in employment law to mitigate organizational risk.
• Leverage insights and best practices to develop and implement proactive employee relations strategies.
• Champion and reinforce company culture and values.

Data, Insights & Reporting

• Highlight trends, anomalies, and potential risks for review by the site HR Manager.
• Support data preparation for leadership discussions, audits, and workforce reviews.
• Support the rollout of corporate and site-level HR programs (e.g. compensation and benefits policies, succession planning, Workday Learning, talent acquisition, etc.)
• Contribute to continuous improvement of HR processes through data-driven insights and feedback loops.

HR Project & Initiative Execution

• Support HR digitalization efforts, including the migration and maintenance of HR content across sites, to enhance accessibility, consistency of information, and the employee self-service experience.

Qualifications and Education Requirements

Minimum Education:

• Degree in Arts/Business/HR/Management, with at least 4 years of relevant experience; or

Minimum Experience:

• Extensive knowledge of local labor legislation, with preferably 3 years of relevant experience in employee/industrial relations.

Preferred Skills:

• Experience within a manufacturing business.
• A strategic planner, trusted advisor, relationship builder, talent champion, and culture & change ambassador.
• Strong communication and interpersonal skills.
• Tactful and professional in managing employee relations matters.
• Meticulous, able to work independently in a fast-paced environment, with the ability to identify patterns and risks.

Scope

• Take the leadership of maintaining  ISO 45001 (Occupational Health & Safety), ISO 14001 (Environmental Management), and ISO 50001 (Energy Management) 
• Develop and implement a hazardous material control process
• Manage the EHS permit applications and renewal process
• Recommend and manage annual EHS goals, including cost-savings efforts to the Plant Management, as well as monitor and communicate plant performance
• Act as EHS team leader and assist in coordinating all EHS-related programs and resources (occupational health, safety, environmental, IH, Ergonomics)
• To adhere to the Health & Safety regulations as set out by the EHS Department and any other Government regulations.

Requirements

• Degree in Environment, Health & Safety/Environmental Engineering or other related Engineering discipline
• More than 5 years’ EHS work experience in a manufacturing environment that demonstrates problem-solving skills and continuous improvement accomplishments
• Certified Fire Safety Manager with SCDF.
• Registered Workplace Safety & Health Officer with MOM.
• Good understanding of local EHS regulations
• Able to establish and use measurement systems to determine performance for compliance with EHS regulations
• Able to negotiate, communicate and resolve EHS issues with both internal and external constituencies
• Strong proficiency in Microsoft applications
• Team player with the ability to work independently
• Understanding of project management, knowledge and skills