• Design end-to-end supply chain and fulfilment solutions based on customer operational requirements.
• Develop warehouse layout plans, storage configurations, process flows, and manpower planning to optimize operational efficiency and space utilization.
• Propose suitable automation solutions, equipment utilization, and system integrations to improve productivity and scalability.
• Conduct operational simulations and feasibility studies to ensure solution practicality and cost effectiveness.

• Analyse customer shipment trends, SKU profiles, inventory turnover, order patterns, and operational workflows.
• Identify operational inefficiencies, bottlenecks, and cost-saving opportunities through data-driven workflows.
• Prepare analytical reports, operational dashboards, and recommendations to support data-driven decisions.
• Provide continuous improvement initiatives for warehouse and logistics operations.

• Serve as the technical and operational subject matter expert during customer meetings, and sales presentations.
• Understand customer pain points and translate operational requirements into customized logistics solutions.
• Present complex supply chain concepts in a clear and value-driven manner to customers.
• Support the Sales Team in solution pitching, proposal preparation, and commercial discussions.

• Develop operational costing models, pricing strategies, and profitability analysis for proposed solutions.
• Prepare detailed P&L projections, resource planning, and budget estimations.
• Ensure proposed solutions are commercially competitive while maintaining operational profitability.
• Collaborate with internal stakeholders to align costing assumptions and operational capabilities.

• Work closely with other internal departments to ensure successful solution implementation.
• Monitor implementation progress, system readiness, SOP development, and operational go-live activities.
• Ensure delivered solutions meet agreed customer KPIs, SLA requirements, and operational expectations.
• Support post-implementation reviews and continuous optimization initiatives.

• Bachelor’s Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Operations, or related field.
• Minimum 5 years of working experience in 3PL, Supply Chain Consulting, Warehouse Operations / Management or Logistics Solution Design.
• Experience in e-commerce fulfilment, contract logistics, automation projects, or regional / cross-border logistics operations will be an added advantage.
• Strong understanding of warehouse operations, transportation processes, inventory management and supply chain optimization.
• Strong presentation, communication and negotiation skills. Able to communicate effectively with customers, management, and cross-functional teams
• Capable of understanding customer business requirements and translating into operational solutions.
• Good command in both English and Mandarin to support communication with Mandarin-speaking stakeholders and customers

• Responsible for local delivery lead time analysis and monitoring, driving continuous improvement in service efficiency.
• Cross-border transit time analysis, tracking operational performance across all stages and proposing improvement solutions.
• Monitor competitiveness and driving related optimization initiatives.
• Maintain and update of network planning and related system data to ensure data accuracy.
• Coordinating and follow up on branch / network expansion, relocation and closure activities.
• Nationwide network planning in Malaysia, including network investment, withdrawal, and resource evaluation.
• Monitor driving lead time improvement projects and coordinate initiatives to enhance overall operational efficiency.
• Design, maintain, and optimize of transportation and network planning routes.
• Prepare periodic analysis reports related to network operations and planning.

• Bachelor's degree or above, preferably in Logistics Management, Supply Chain Management, Transportation, or related fields.
• At least 1 year experience in express logistics network planning or related roles.
• Familiar with logistics network structures, transportation route design, and warehousing / distribution systems, with strong systematic planning capabilities.
• Strong data analysis skills, proficient in Excel, knowledge of SQL, Power BI, and Tableau is preferred.
• Highly sensitive to key performance indicators such as transit time, cost and capacity and able to identify issues and propose optimization solutions through data analysis.
• Familiar with express delivery industry operations; experience in competitor analysis is preferred.
• Good written and spoken proficiency in both Mandarin and English, capable of supporting overseas communication and report writing.
• Responsible, detail-oriented and able to work under pressure in a multi-tasking environment.

• Manage end-to-end recruitment activities, including sourcing, screening, interviewing coordination, and offer management to support business hiring needs.

• Partner with hiring managers to understand manpower requirements, job specifications, and ideal candidate profiles.

• Develop and execute effective sourcing strategies using job portals, LinkedIn, referrals, and other talent channels to build strong candidate pipelines.

• Ensure a smooth and professional candidate experience throughout the recruitment process.

• Maintain accurate and up-to-date records in the Applicant Tracking System (ATS) / HRMS.

• Support employer branding initiatives and recruitment marketing activities to attract quality talent.

• Coordinate onboarding preparation in collaboration with HR and hiring teams.

• Conduct exit interviews where required and compile insights to support talent retention strategies.

• Ensure recruitment activities comply with internal policies and relevant employment laws and regulations.

Job Requirements

• Diploma or Degree in Business Administration, Human Resources, Psychology, or a related field.

• Minimum 2 years of experience in Talent Acquisition, Recruitment, or HR Generalist with strong exposure to hiring activities.

• Good understanding of recruitment processes, sourcing techniques, and employment laws.

• Familiar with HRMS/ATS systems and strong proficiency in Microsoft Excel.

• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.

• Ability to manage multiple requisitions and work under tight deadlines in a fast-paced environment.

• Generate new sales leads through marketing activities, SAP networks, and other business development channels.

• Prepare and present sales proposals, quotations, and agreements to prospective clients.

• Manage and grow customer accounts while building strong long-term client relationships.

• Act as the key liaison between customers and internal technical/consulting teams to ensure smooth project coordination.

• Develop and execute sales strategies and action plans to achieve business targets within target industries.

• Identify and penetrate new markets, build databases, source leads, and expand professional networks.

• Understand customer requirements and propose suitable SAP or ERP solutions/services.

• Collaborate closely with SAP principals and partners on sales support initiatives such as training, co-events, and campaigns.

• Drive sales target achievement through strategic planning and effective execution.

• Conduct client presentations, product demonstrations, and proposal discussions together with consulting teams.

• Negotiate contract terms, pricing structures, and commercial agreements with clients and vendors to close deals successfully.

• Serve as the main point of contact post-sales, including project follow-up and payment collection monitoring.

• Complete required certifications and authorizations assigned by SAP or other solution principals.

Requirements

• Minimum Diploma/Degree in Business, IT, Technology, or related fields.

• At least 5 years of experience in IT/Technology sales and key account management.

• Strong experience in B2B or B2G sales environments with a proven sales track record.

• Hands-on experience in SAP ECC / SAP S/4HANA sales is a MUST. Candidates with experience in other ERP solutions such as Microsoft Dynamics or Oracle ERP may also be considered.

• Strong client relationship management and stakeholder engagement skills.

• Excellent communication, negotiation, presentation, and business writing skills.

• Self-motivated, independent, and results-oriented personality with strong initiative.

• Ability to work independently with minimal supervision while being a strong team player.

• Good leadership and customer development skills.

• Strong problem-solving and analytical capabilities with the ability to assess project success potential.

• Fluent in English with strong interpersonal and listening skills.

Key Success Factors

• Build strong relationships with clients, partners, and SAP principals.

• Understand technical solution basics to support client demonstrations and solution introductions.

• Identify business opportunities and convert prospects into long-term customers.

• Consistently achieve and exceed sales targets through effective account and pipeline management.

The Financial Manager plays a critical role in overseeing the financial health of the organization. This position is responsible for managing financial planning, budgeting, reporting, costing, and analysis to support strategic decision-making. The Financial Controller ensures compliance with accounting standards and regulatory requirements, monitors cash flow, and provides insights to improve financial performance.

This role collaborates closely with the Finance, Production, and Sales teams to drive financial efficiency, operational performance, risk management, and sustainable business growth.

Roles & Responsibilities

• Lead and mentor the Finance team to strengthen analytical capabilities and operational finance functions.

• Drive continuous improvement in financial reporting systems, processes, and data accuracy.

• Develop and execute financial strategies to support business expansion, production scaling, and capital investment initiatives.

• Provide financial guidance and business insights to senior leadership during strategic planning, operational growth, and new business development.

• Partner closely with the Production and Sales teams by providing real-time financial analysis, supporting planning activities, supplier negotiations, and customer pricing strategies.

• Translate complex financial data into clear and actionable business insights for management decision-making.

• Ensure timely submission of statutory reports, tax filings, and regulatory compliance requirements.

• Coordinate and manage external audits, internal audits, and stock count exercises.

• Lead standard costing, BOM costing, product costing, and margin analysis to ensure competitive and profitable pricing strategies.

• Oversee budgeting, forecasting, cash flow planning, and liquidity management.

• Manage full-set accounting, month-end closing, and preparation of financial statements in accordance with applicable accounting standards.

• Support ad hoc financial analysis, reporting requirements, and strategic business initiatives as assigned.

Requirements

• Bachelor’s Degree in Accounting, Finance, or related discipline.

• Professional accounting qualification such as ACCA, CIMA, CPA, or equivalent will be an added advantage.

• Minimum 5–8 years of relevant finance and accounting experience, preferably within manufacturing or production environments.

• Strong knowledge of financial reporting standards, costing, budgeting, taxation, and cash flow management.

• Experience in standard costing, BOM costing, inventory control, and product margin analysis.

• Hands-on experience in full-set accounting, audit coordination, and statutory compliance.

• Strong analytical, problem-solving, and business partnering skills.

• Good leadership and team management capabilities.

• Proficient in Microsoft Excel and ERP/accounting systems.

• Able to work independently in a fast-paced environment and support business operations effectively.

• Manage end-to-end project lifecycle including assessment, planning, design, testing, troubleshooting, support, and maintenance.
• Foster teamwork, collaborate with technical support teams, and deliver excellent customer service.
• Proactively address and resolve technical support issues.
• Perform preventive maintenance, create documentation, and develop user guides.
• Install and test proof of concepts, ensure project timelines, and provide timely reports.
• Coordinate and produce formal documentation for major escalations.
• Drive process improvement and coordinate cross-functional teams.
• Conduct periodic service and maintenance reviews with customers.
• Maintain accountability for Professional Services and Maintenance, manage vendor relationships, and ensure SLAs are met.
• Align priorities, work assignments, processes, and metrics with superiors.
• Manage Managed Services communication, planning, prioritization, scheduling, technology, support, and quality control.

• Bachelor’s degree in computer science, Information Technology, or related field.
• 3-8 years of hands-on experience with Hyper-Converge Infrastructure (HCI) technologies, including but not limited to Nutanix, Hyperflex, VSAN, Sangfor, VMware, HyperV, Redhat Virtualization, Microsoft Active Directory, Microsoft 365, Exchange, SharePoint, SCCM, MSSQL, Veeam, Commvault, and Cohesity.
• Familiarity with Cloud, Linux, Redhat Openshift, Networking, and SharePoint is advantageous.
• Possess a positive attitude with excellent communication skills in English or additional languages.
• Strong listening skills and the ability to communicate effectively.
• Customer-focused and results-oriented mindset.
• Self-motivated with proactive problem-solving abilities.
• Capable of providing timely and courteous customer service.
• Ability to work independently with minimal supervision.
• Demonstrated good time management and punctuality.
• Commitment to continuous self-development and training to fulfill responsibilities effectively.
• Willingness to work beyond regular office hours if required.
• Malaysian citizenship or relevant residence status is mandatory.
• Must have own transportation, valid driving license, and passport.