Payments Operations Manager

Location: Hybrid, Riga

Department: Operations

We are looking for a highly organized and proactive Payments Operations Manager to lead the operational side of a global payment ecosystem.

This is not a traditional payment processing role. We are looking for someone who enjoys solving operational challenges, improving processes, collaborating across multiple teams and ensuring clients receive a seamless payment experience.

If you thrive in a fast-paced environment, enjoy taking ownership and are passionate about operational excellence, we'd love to hear from you.

What you will do

As a Payments Operations Manager, you will be responsible for managing the day-to-day operations of Client payment processes while driving continuous improvements across systems, workflows and cross-functional collaboration.

Your responsibilities will include:

-Managing and resolving complex Client payment cases while identifyinglong-term solutions to recurring operational issues

-Monitoring payment providers and ensuring the most relevant payment methods are available for Clients across different regions

-Reviewing payment solutions, payment routing and Client payment journeys to maximize efficiency and improve the user experience

-Maintaining accurate payment information and payment options within the Trader Room and Company website

-Collaborating closely with Customer Care, Sales, Financial Operations,

-Compliance, Product and other internal stakeholders

-Collecting operational feedback from regional teams and translating it into measurable improvements

-Designing, optimizing and documenting payment operations processes, procedures, dashboards and reports

-Leading payment-related incident management, including investigations, root cause analysis, reporting and the implementation of preventive actions

-Building strong relationships with payment providers and driving continuous service improvements

-Coordinating payment fraud investigations with internal stakeholders.

-Monitoring competitors' payment offerings and identifying opportunities to strengthen our competitive position

-Acting as the operational owner of Client Payment processes and ensuring documentation, procedures and operational standards remain accurate and up to date

We are looking for someone who has

-Proven experience in Payment Operations, FinTech, Payment Services or another financial services industry

-Strong analytical thinking and problem-solving skills

-Hands-on experience working with payment providers, payment systems or alternative payment methods

-Experience managing cross-functional initiatives involving multiple departments and stakeholders

-A track record of improving operational processes and driving efficiency

-A strong ownership mindset with excellent organizational and prioritization skills

-Experience investigating incidents, identifying root causes and implementing preventive actions

-Excellent communication skills in English and Russian

Nice to have

-Experience in CFD trading, iGaming, FinTech or payment services environments

-Hands-on experience working for a payment service provider (PSP), FinTech company, trading platform or online gaming business

-Knowledge of payment fraud prevention and risk management

-Experience building dashboards, operational reports and performance analytics

-Familiarity with payment gateways, alternative payment methods, acquiring and international payment flows.

What we offer

-A collaborative international environment where your ideas and initiatives can make a real impact

-The freedom to improve processes and implement operational excellence

-Opportunities for professional growth and career development

-Health insurance

-Work in a multicultural team of professionals

-Training provided

-A cosy office in Riga city centre

-Free tea, coffee and snacks throughout the day

-Coverage of gym, pool or other sports activity costs

-If you are passionate about operational excellence, payment technologies and delivering outstanding client experiences, we would love to hear from you

RESPONSIBILITIES

• Becoming the expert and “go-to” person for our key consultants and accounts on technical matters
• Bridge the gap between Sales and factory capabilities
• Preparing technical selections, create feasibility studies or work out TCO calculations on product or system level
• Preparing costing for the Sales team
• Contribute or drive tender responses
• Preparing the compliance / deviation & exception statement
• Being pro-active and work closely with internal & external stakeholder to create customer specific solutions
• Assist to work with the supervisor on preparing the Data Center CFD simulation
• Responsibilities will at a minimum apply to the following facilities/equipment within Data Centre :
• AHU
• CRAH
• CRAC
• Chiller and/ or ACMV and related products

REQUIREMENTS:

• At least completed training as an industrial mechanical engineer (at least 3 years) or Bachelor of Engineering or similar.
• Knowledge in mechanical, refrigeration, hydraulics or similar
• Proficiency in Microsoft Word and Excel
• Strong communication skills
• Self-motivated, highly organized, and detail oriented
• Capable of managing multiple tasks or assignments simultaneously and efficiently without direct supervision
• Must have good focus in the back office but must enjoy engagement with customer or consultant as well
• Ability to establish and leverage relationships with key stakeholders to proactively initiate requests for support from targeted internal and external subject matter experts needed
• Travel required (10%)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil Street #08-09 Singapore 049705

• SAP Technical expert ensuring quick turnaround in identifying application issues and provide timely solutions 
• System testing and project implementation  
• Assist internal and external customers EDI connects for order/forecast transmission 
• Plant lead for SAP warehouse management system 
• Plant lead for supplier EDI certification  
• Liaise and train suppliers on business requirements on forecast 
• Liaise with supplier to setup EDI connection 
• Train inhouse personnel on new SAP implementations 
• SAP subject matter expert 
• Business Process mapping and Integration 
• Key person supporting PC&L business process audits. 

Requirements

• Bachelor’s Degree in information technology, Computer Science, Engineering or Business at least 10 years working experience  
• Minimum 5 years’ experience in SAP is required (SAP MM and SD module knowledge)  
• Proven track record of improvement initiatives and achievements

Overview

The incumbent will play a key role in delivering timely, safe, and patient-centred care to patients presenting with urgent healthcare needs. The role requires strong assessment skills, the ability to respond effectively in emergency situations, and close collaboration with multidisciplinary teams.

Job Responsibilities

• Triage patients and determine the priority of care based on physical, psychological, and social assessments.
• Conduct focused assessments of patients' presenting complaints, medical history, and medications in accordance with established triage guidelines.
• Provide safe and patient-centred care while ensuring patient comfort.
• Monitor patients regularly, document assessments, and evaluate changes in condition.
• Assist clinicians during physical examinations, diagnostic procedures, and treatments.
• Initiate timely interventions when patient conditions deteriorate or monitoring equipment indicates adverse findings.
• Assist in CPR and emergency interventions, working closely with physicians to stabilise patients.
• Communicate care plans and treatment updates to patients and their next-of-kin where appropriate.
• Coordinate with other departments and healthcare institutions for admissions, transfers, and ongoing patient care.
• Accompany critically ill or emergency patients during transfers to other hospitals when required.

Requirements

• Registered with Singapore Nursing Board is a MUST
• Advanced Diploma in Nursing (Emergency) will be added advantage
• At least 4 years experience in emergency setting
• Strong clinical assessment and critical thinking skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Excellent communication and teamwork abilities.

JOB ID: JOB-01336

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

1.       Current and Expected Salary

2.       Date of availability

3.       Reason for leaving each job:

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel:  69509745

 EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Job Responsibilities:

Handling and assisting with audit, KPI and contractual matters

1. Manage and supervise all technical and soft services within Bundle properties.
2. Ensure achievement of committed deliverables in all works undertaken by our team, our sub-contractors to ensure smooth operation.
3. Ensure that contractual obligations are executed and performed accordingly by our team, subcontractors, specialist contractors and Home Team Departments (HTD)’s direct contractors.
4. Ensure compliance with all statutory and non-statutory licensing requirements. Conduct regular inspections of the building and equipment
5. To attend regular Operations Meeting with respective Facilities Management Manager (FMM), HTD stakeholders, as well as carry out weekly review meeting with key personnel (Technical Officer, Technicians, Contractors, etc.) to go through all outstanding matters

Job Requirements:

• Diploma in Electrical /Mechanical Engineering or equivalent recognized by Singapore Government or other professional bodies such as Professional Engineers Board or Institution of Engineers and must have at least 5 years of relevant working experience.

Purpose of the Job :

Support Qualification & Engineering Builds for Pre-Assembly

Support Customer Builds from Engineering to High Volume Production.

Job :

• Coordinates with Operations to ensure that Engineering Builds are processed per requirement.
• Perform customer evaluations and DOE & provide recommendation for improvements if necessary.
• Ensures smooth transition of new products from Engineering Mode to High Volume Manufacturing.
• Provide corrective actions & improvement plans for all issues observed during Engineering & Qualification builds.

Requirement:

• In-depth knowledge of Backgrind, Laser Groove & Wafer Saw process.
• Preferably 3 years experience in Pre-Assembly process.
• Good knowledge in SPC & Problem Solving Methodology.
• Good communication skills.
• Able to work beyond normal working hours if needed.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID:JOB-01328