• Contract 9months

• MNC

• Attractive benefits

Responsibilities

• Responds to call or emails to customers to provide follow-up on inquiries.

• Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.

• Support AOG requirement

• Handling and resolving customers complaints

• Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, follow up.

• Process material returns (RMA's) as requested by the customer

• Maintain a balance between company policy and customer benefit in decision making

• Carry out other duties, responsibilities, and projects as may be assigned, in an effective manner

• Manages and maintains a record of customer interactions or transactions; records details of inquiries, complaints, comments, and actions taken to facilitate future needs in trainings and improvements in customer services.

• Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.

• To provide after-sales support for client contracts to ensure customers satisfactions are met.

• Performs duties related to overall customer service.

• Provides support to sales team with regard to customer concerns.

• Serves as customer interface on product status and delivery.

• Consistently documents customer service needs to identify patterns and maintain quality.

• Conduct data analysis across multiple data points and report using Excel or statistical suite

• Identify and support Customer Support & Sales Department with delivery and quality issues within the organization and at the customer

Requirements

• Experience in customer service activities.

• Familiar with ERPs

• Familiar with Microsoft office suite

• Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service

• Maintain excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers

• Maintain clear and accurate data entry, documentation and reporting skills, as required

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Industry: Automotive MNC
Location: Central
Working Hours: Monday - Friday
Good Remuneration Package

Key Responsibilities:

• Manage import/export procedures and support tender requirements.
• Track vessel arrival dates and update customers and finance for collection.
• Release shipping instructions and prepare export shipping documents (LC/DP/TT).
• Generate invoices in SAP and ensure timely month-end invoicing and credit note issuance.
• Monitor shipment status, handle logistics complaints, and liaise with producers/carriers.
• Support team members during absences and follow up on DSR credit/debit notes.

Requirements & Competencies:

• Diploma/Degree with 2–3 years of logistics experience (import/export preferred).
• Knowledge of supply chain processes; SAP experience is an advantage.
• Strong analytical skills, proficient in Excel and PowerPoint.
• High commitment level and ability to work late during month-end closing.

JOBID: 8X7Y39XV

Key Responsibilities: 

• Marketing Strategy: Develop and execute integrated marketing plans across digital, offline, and social platforms to drive awareness and lead generation.
• Campaign Management: End-to-end project management of marketing campaigns, including planning, tracking, and ROI reporting.
• Content Creation: Conceptualize and create engaging content for social media channels—including copywriting, photography, GIFs, short videos, stickers, and stories (live and designed).
• Social Media Management: Manage day-to-day social accounts, engage with consumers, respond to inquiries and feedback, and promote company initiatives.
• Market Research: Conduct research on market trends, competitor activities, and customer insights to inform value propositions.
• Event Management: Collaborate with Sales and Group Marketing to conceptualize and execute events—from proposals (objectives, timeline, budget, stakeholders) to on-ground coordination and post-event evaluation.
• Ad Hoc Projects: Support other marketing initiatives as needed.

Requirements: 

• Degree or Diploma in Marketing, Communication or related fields
• Articulate with good communication and presentation skills
• Strong understanding and passion in the social media platforms and artwork creation software like Canva, Da vinci
• Resourceful, motivated with strong ability to manage multiple projects, timelines and deliverables

JOBID: JOB-00010