Be part of the team for analytical and scientific instruments. As a Service Engineer in our Scientific Division, you will work hands-on with advanced technologies used in research,

manufacturing, and high‑tech industries.

This role offers strong technical exposure, structured training, and regional career development, with opportunities for growth.

Service Execution & Technical Support

·       Install, commission, maintain, troubleshoot, and repair scientific instruments at customer sites in regional countries

·       Work on advanced systems such as Particle Size Analyzers, XRF, Spectroscopy, and ICP instruments

·       Perform calibration, verification, and preventive maintenance according to SOPs and safety standards

·       (Senior) Independently handle complex technical issues, root cause analysis, and critical escalations  

Customer Engagement

·       Provide professional communication with customers, including service updates, reports, and recommendations.

·       Deliver user training on instrument operation, maintenance, and safety practices.

·       (Senior scope) Act as a trusted advisor for key customers, ensuring high satisfaction and long-term relationship management.

Coordination & Escalation

·       Work closely with internal stakeholders (Sales, Customer Service/Admin, regional experts, factory support) to resolve issues efficiently.

·       Escalate technical issues with clear documentation (logs, error data, observations).

·       (Senior scope) Drive cross-functional resolution for critical cases and coordinate with regional/factory teams.

Documentation & Compliance

·       Prepare accurate service records, including reports, parts usage, and system configurations/backups.

·       Ensure proper handling and traceability of tools and spare parts.

·       Follow all safety, quality, and compliance standards.

Continuous Learning & Capability Development

·       Build product and application knowledge through structured training and hands-on experience.

·       (Senior scope) Mentor junior engineers and contribute to knowledge sharing (service guides, failure modes, best practices).

Business & Operational Support

·       Identify service opportunities such as maintenance contracts, upgrades, and spare parts.

·       Support quotation preparation where required.

·       (Senior scope) Actively drive service revenue opportunities and support key accounts alongside Sales/Applications teams.

Operational Excellence

·       Ensure timely service delivery and adherence to quality standards.

·       (Senior scope) Lead improvements in service processes (PM quality, turnaround time, parts planning, reliability).

Travel and Others

·       Travel overseas for work or assignment as and when necessary or requested by your immediate supervisor or the head of department.

·       Such other duties and responsibilities as may be reasonably requested by your immediate supervisor or the head of department.

REQUIREMENTS

1.     Education: Degree in Mechanical, Electrical/Electronics, Mechatronics, Chemical Engineering, Instrumentation/Controls (or equivalent).

2.     Technical exposure (advantageous): Experience with analytical/scientific instruments such as Particle Size Analyzers, X-ray Fluorescence (XRF), spectroscopy systems, and/or ICP spectrometers.

3.     Core competencies: Strong troubleshooting mindset, customer orientation, safe working habits, and clear service documentation.

4.     Work style: Good planning and time management; proactive and able to work independently as required.

5.     Mobility: Willing to travel overseas to support regional customers; local travel required (own transport preferred).

6.     Junior level: 0–2 years of relevant experience (training provided).

7.     Senior level: 4+ years of relevant field service experience in scientific/analytical instrumentation, with proven ability to independently handle complex cases and customer escalations.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Job:

•     To attain the highest quality and productivity through work simplifications and standardization, implementation of best known methods and implement robust system solutions.

•     Sustain and provide continuous process improvement through planning, evaluating, verifying and executing procedures to ensure that products meet all customers’ requirements in terms of quantity, yield and cycle time.

•     Liaise with customers & potential customers on development & improvement of process, material and equipment capabilities.

•     Ability to lead cross functional teams to drive improvement.

Requirement:

•     Degree in Engineering with at least 3 years Process experience in fast moving semiconductor industry.

•     Knowledge in JMP, SPC, 8D, MSA, FMEA and DOE methodologies will be advantageous.

•     Experience in Taping, Inline Back grind, Laser Groove, Wafer Saw process is an advantage.

•     Independent self starter to drive to meet operation goals.

•     High level of commitment and passion.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

To oversee the Wafer Process yield sustaining & improvement activities and process integration/development programs

Job :

•     Examines photographic pictures and other photographic equipment for defects or faulty operation to determine course of action required to satisfy customer quality

•     Determines cause of defect and alert process and equipment owners for correction and preventive actions or suggest remedies to prevent subsequent errors in processing

•     Prepares reports indicating complaints handled and dispositions made

•     Assist AOI and Yield Engineer in projects and line sustaining activities

Requirement:

•     Requires Diploma in Electrical, Electronics, Mechanical or Materials Engineering or equivalent

•     Minimum 2 years of relevant experience in AOI or wafer bumping or wafer fabrication

•     Minimum 5 years of experience in relevant area is an added advantage

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

·       MNC

·       12 months contract (with good benefits and completion bonus of 1.5mths)

·       Location: Pasir Panjang

Hybrid Working Arrangement (2 days work in office)

Main Responsibilities

Customer Fulfilment / Logistics

·       Execute order management according to customer priorities and lead times.

·       Manage end‑to‑end logistics from manufacturing site to point of use, collaborating with carriers.

Communication

·       Serve as focal point for customer shipment needs.

·       Provide feedback on delivery lead times and proactively communicate delays.

·       Manage customer complaints and apply deviation report process when needed.

Finance

·       Support audits with timely samples and responses.

·       Assist with financial closing and sales recognition activities.

·       Resolve financial issues in collaboration with Finance teams.

Continuous Improvement

·       Support initiatives to improve customer satisfaction.

·       Drive OPEX initiatives to improve efficiency and eliminate non‑value activities.

·       Contribute to strategic and cost‑saving initiatives.

Qualifications

·       Bachelor’s in supply chain or related discipline (or equivalent experience).

·       Minimum 2 years’ experience in customer‑facing or logistics role.

·       Proficient in English.

·       Strong PC skills (Outlook, Word, Excel, Visio, PowerPoint).

·       Profound knowledge of SAP.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 6950 9748

Job :

• Handle and respond to customer quality issues, including external CARs
• Manage RMA activities (product verification and liaison with CS/Operations on product disposition) and act as approver for non-standard flow 
• Coordinate customer audits and questionnaires (quality-related) and follow up on audit findings
• Drive continuous improvement and problem analysis using yield data, MRB (for low assembly yield and high continuity), and internal/external CARs
• Handle incoming material defects and follow up with customers on disposition
• Prepare and issue customer reports such as Cpk, Reliability, assembly/test LRR, PPM, etc.
• Prepare QBR materials related to quality indicators (PPM, reliability, Cpk, SPC, etc.)
• Notify TPM/customers on PCNs and track progress
• Act as the main point of contact when liaising with TPM/customers and customer SQEs on technical issues
• Perform customer specification reviews, coordinate with relevant parties, and provide feedback to customers on any concerns
• Maintain and update customer baseline specifications
• Liaise with Operations on engineering evaluations and data analysis related to quality issues
• Work with NPI/Quality teams on specification reviews for package and device qualification results

Requirement:

• Degree in Engineering, Electrical, Electronic disciplines or its equivalent with 3 years relevant experience
• Preferably 3 years’ semiconductor working experience in Customer Quality Reliability Assurance field in Semiconductor Manufacturing, wafer industries .
• Good Customer Quality  experience in semicon industry preferred
• Good interpersonal, communication and presentation skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

·       MNC

·       12 months renewable contract

·       Location: CBD

·       Salary: up to $4,800 (with AWS and good bonuses)

Job Responsibilities include:

·       Handle day to day pricing, set rate guideline 

·       Perform yield management to drive for the best cargo mix

·       Gather and review market information

·       Prepare revenue forecast

·       Assist in feasibility studies on pricing strategies and trade services, and be involved in business development plan and other trade commercial projects

·       Involve in and understand all key components of the trade service P&L and know where to improve

·       Other ad-hoc duties as assigned by your supervisor

Job Requirements

·       Degree/Diploma in Business or equivalent with at least 2 years of pricing analysis experience or commercial work in a large shipping firm

·       Proficient in Excel & PowerPoint

·       Strong analytical, negotiation and communication skills

·       Meticulous, outgoing personality, assertive and ability to work under tight deadlines

·       Able to multi-task and work independently

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 6950 9748