Submit a Ticket
How it works
The ticketing system is set up strictly for bug reporting, meaning system errors, unexpected behaviour, and data issues related to go-live. Our team will review, validate, and coordinate internally to resolve these.
To help us resolve issues quickly, we ask that each ticket include a clear description of the issue, the steps taken before the issue occurred, and, where possible, a screenshot.
This helps our team validate and act on it without unnecessary back-and-forth.
For general how-to questions and guidance on using the system, please refer to the user manual at :
User Manual
User Manual
Or check with Nachi or Felicia, your internal points of contact.